Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joel Diaz

Pembroke Pines,FL

Summary

Inside Sales Manager with 24 years experience in the construction sales field. Dependable bilingual employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Continuing the growth of sales within domestic and international shipping. Supporting local customers, export business, vendors and sales staff. Provided instant improvement within Tilt-Up purchasing, inventory and sales. Experience with tracking and providing intel on domestic and international shipping/projects. Participated with the growth and development of White Cap's safety line while working closely with Safety Director and partners. Continuing to grow relationships with mangers, sales staff, customers and vendors. Completing inbound and outbound calls to exceed sales goals and support growth.

Overview

18
18
years of professional experience

Work History

Inside Sales Manager

White Cap Construction
12.2012 - Current
  • Capitalized on new sales opportunities.
  • Expanding Export business.
  • Purchasing, Managing and Shipping all Export orders
  • Purchasing, Organizing and Managing Inventory within Tilt-Up market
  • Provide new strategies to improve Tilt-Up sales/margins.
  • Boost sales by providing new products.
  • Improve margins by developing relationships with customers and Vendors.
  • Provided ongoing client support and continue to follow-up until clients are satisfied.
  • Support new associates with proper training.
  • Continue to maximize all relationships with co-workers, customers, and vendors.
  • Determined customers' needs based on sales calls and face-to-face meetings.

Sales Representative

Engineered Plastic Systems
06.2011 - 12.2012
  • Maximized customer satisfaction by quickly responding to any concern or request.
  • Overcame objections with effective product demonstrations and persuasive communication skills.
  • Determined customers' needs based on sales calls and face-to-face meetings.
  • Exceeded sales objectives to capture new leads and customers.
  • Built relationships with customers to increase likelihood of repeat business.
  • Support distributors in south Florida, Alabama and Puerto Rico

Inside Sales Representative

White Cap Construction
08.2005 - 06.2011
  • Met sales goals consistently by qualifying leads, generating relationships, and elevating brand exposure.
  • Processed customer orders and contracts efficiently.
  • Improved sales process by delivering feedback to management.
  • Estimated and quoted prices, credit or contract terms and delivery dates.
  • Answered customers' questions about products, prices and availability.
  • Processed credit card payments and accurately handled cash.
  • Accomplished multiple tasks in a fast-paced environment.
  • Developing new export sales
  • Shipping to all freight forwarders Tropical shipping, Seacor, etc

Education

Associate of Arts - Civil Engineering

Broward Community College
Pembroke Pines, FL
08.2003

High School Diploma -

Hialeah Senior High School
Hialeah, FL
06.1994

Skills

  • Organizing and Increasing Tilt-Up Sales
  • Closing Techniques
  • Logistics
  • Competitor Research
  • Shipping and Receiving Oversight
  • Customer Service and Assistance
  • Attention to detail
  • Tracking Sales
  • Client Needs Assessment
  • Sales Tracking
  • Inside and Outside Sales
  • Competitive Intelligence Gathering

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Inside Sales Manager

White Cap Construction
12.2012 - Current

Sales Representative

Engineered Plastic Systems
06.2011 - 12.2012

Inside Sales Representative

White Cap Construction
08.2005 - 06.2011

Associate of Arts - Civil Engineering

Broward Community College

High School Diploma -

Hialeah Senior High School

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Joel Diaz