JOEL DIAZ
Middletown,NY
Summary
Passionate about data analysis and uncovering insights that drive meaningful business decisions. Experience managing operations at Nike resulted in a 50% reduction in outbound transfer costs through data-driven strategies. Built predictive models to enhance inventory forecasting, demonstrating commitment to solving complex challenges. Proficient in Power BI, Tableau, and SQL, with a track record of developing real-time dashboards that improve operational efficiency and decision-making. Currently pursuing a Master of Science in Data Analytics, eager to apply skills in data visualization, predictive modeling, and problem-solving to entry-level roles or internships. Goal is to help organizations achieve objectives through the power of data.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HSPRS Case Manager II
Family Endeavors
06.2024 - Current
- Conduct Comprehensive Client Assessments: Execute detailed intake assessments for unaccompanied minors to evaluate risks and service needs, ensuring accurate placement and resource allocation
- Develop and Implement Individualized Service Plans: Design and execute personalized service plans in collaboration with minors and sponsors, ensuring access to essential support services
- Monitor Client Progress and Compliance: Oversee ongoing case management, ensuring compliance with legal and programmatic requirements while adjusting service plans based on progress and evolving needs
Operational Excellence Manager
Nike Inc.
02.2019 - 06.2024
- Developed predictive models to anticipate seasonal demand, adjusting strategies to maintain balanced inventory levels and reduce supply chain disruptions
- Created real-time data visualization dashboards using Power BI to monitor KPIs, improving decision-making and increasing operational efficiency across teams
- Partnered with cross-functional teams to leverage data insights, resulting in a15% reduction in fulfillment delays and improved shipment planning accuracy
- Optimized inventory management and product movement by conducting thorough data analysis, leading to a 50% reduction in outbound transfer costs and a 19% rise in Units Per Transaction (UPT).
Operations Supervisor
Gap Inc.
12.2016 - 02.2019
- Utilized data-driven methods to conduct root cause analysis of inventory discrepancies, leading to a38% increase in daily receipts and resolving gaps in materials handling processes
- Analyzed historical sales and inventory data to develop forecasting models, optimizing stock replenishment during peak demand periods
- Developed KPI dashboards to track key business metrics and support data-driven decision-making, improving overall inventory health and reducing stock shortages
Operations Manager
United Natural Foods (UNFI)
06.2014 - 10.2016
- Coordinated data collection and analysis across finance, logistics, procurement, and inventory departments to streamline fulfillment operations, reducing inefficiencies and increasing productivity
- Developed dashboards using Supply Chain Intelligence (SCI) to visualize replenishment priorities, minimizing shortages by15% and improving supply chain transparency
- Spearheaded a start-up training initiative for over300 employees, utilizing data analytics to assess training progress and outcomes
Education
Master of Science - Data Analytics
Southern New Hampshire University
04-2026
Bachelor of Science - Business, Management & Economics (Minor in Accounting)
SUNY Empire State University
05.2017
Associate of Science - Business Management
SUNY Dutchess Community College
05.2011
Skills
- Data Analysis & Modeling
- Excel (VLOOKUP, Pivot Tables/Charts, Statistical Analysis)
- Power BI (Power Query/Pivot, DAX)
- Tableau
- R Studio
- SQL (Basic)
- Python (Beginner)
- Data Visualization & Reporting
- Analytical Problem Solving
- Business Needs Analysis
Certification
- Project Management Institute: Certified Associate in Project Management
- AICPA & CIMA: Data Analytics Core Concepts
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HSPRS Case Manager II
Family Endeavors
06.2024 - Current
Operational Excellence Manager
Nike Inc.
02.2019 - 06.2024
Operations Supervisor
Gap Inc.
12.2016 - 02.2019
Operations Manager
United Natural Foods (UNFI)
06.2014 - 10.2016
Bachelor of Science - Business, Management & Economics (Minor in Accounting)
SUNY Empire State University
Associate of Science - Business Management
SUNY Dutchess Community College
Master of Science - Data Analytics
Southern New Hampshire University
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