Cargo handling professional with strong track record in ground operations and logistics. Known for reliability and adaptability in dynamic settings, consistently contributing to efficient and safe cargo management. Skilled in teamwork and meeting operational demands with precision and collaboration.
Overview
6
6
years of professional experience
Work History
Cargo Ramp Agent
Worldwide Flight Services
Austin, TX
08.2021 - 01.2025
Kept equipment well-maintained, regularly inspecting vehicles and machinery to ensure they were in proper working condition before use
Developed expertise in weight distribution principles, properly balancing loads across various types of aircraft to optimize fuel consumption rates during flights
Increased overall customer satisfaction through timely delivery of shipments, careful handling of fragile items, and professional interaction with clients
Assisted with training new employees on company policies, ramp operations procedures, and safety guidelines for better workplace integration
Minimized damage to cargo by handling goods with care, utilizing proper equipment to load and unload items efficiently without compromising safety
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
Loaded and unloaded materials onto and off of trucks for fast shipment
Maintained clean, orderly work environment free of hazards
Assisted in receiving, stocking and distribution of merchandise
Operated equipment while observing standard safety procedures
Shipped material and performed boxing, packing, labeling, and preparation of related documents
Used handheld scanners to efficiently track and maneuver freight throughout distribution network
Operated manual pallet jacks and other equipment to move materials
Warehouse Agent
Pinnacle Logistics
San Antonio, TX
04.2019 - 08.2021
Checked packages and merchandise for damage and notified vendors
Shipped material and performed boxing, packing, labeling, and preparation of related documents
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Verified quantity and description of materials received by checking merchandise against packing list
Maintained a clean and organized warehouse, allowing for efficient product retrieval and storage
Assisted in training new employees on warehouse processes and safety protocols for smooth onboarding
Implemented a cross-training program to increase workforce flexibility and business continuity in the event of employee absences or turnover
Operated various types of material handling equipment safely and efficiently, reducing manual labor requirements
Loaded, unloaded, and moved material to and from storage and production areas
Consistently lifted materials weighing as much as 50 lbs
Served as a reliable team member, consistently arriving to work on time, prepared, and ready to contribute to daily operations and overall team success
Supported team members in managing high-volume package flow during peak periods, ensuring timely deliveries
Ramp Service Agent at WORLDWIDE FLIGHT SERVICES, Ramp and Passenger ServicesRamp Service Agent at WORLDWIDE FLIGHT SERVICES, Ramp and Passenger Services