Vanessa Mendez
Indianapolis,IN
Summary
Dedicated Cargo Ramp Agent with a strong focus on teamwork and operational efficiency. Successfully implemented process improvements that enhanced workflow, minimized risks, and ensured adherence to safety regulations in hazardous materials handling.
Resourceful Global Dangerous Goods Specialist with expertise in regulatory compliance and risk assessment. Committed to mentoring teams and fostering a culture of safety, resulting in significant reductions in incidents and improved operational performance.
Detail-oriented professional specializing in dangerous goods handling and compliance. Proven ability to enhance operational safety and streamline processes, ensuring timely and safe cargo delivery.
Overview
4
4
Languages
4
4
years of professional experience
Work History
Cargo Ramp Agent
FedEx
Indianapolis, IN
04.2026 - Current
- Operated ground support equipment to ensure timely cargo loading and unloading.
- Conducted pre-flight inspections on aircraft and equipment for safety compliance.
- Collaborated with team members to optimize ramp operations and enhance efficiency.
- Resolved issues related to cargo handling, minimizing delays and errors.
- Implemented process improvements that enhanced workflow and increased productivity.
- Minimized damage to cargo by handling goods with care, utilizing proper equipment to load and unload items efficiently without compromising safety.
- Assisted with training new employees on company policies, ramp operations procedures, and safety guidelines for better workplace integration.
- Kept equipment well-maintained, regularly inspecting vehicles and machinery to ensure they were in proper working condition before use.
- Actively participated in continuous learning opportunities, staying up-to-date with industry trends and advancements in order to enhance personal performance as well as overall team efficiency.
- Played a crucial role in maintaining the reputation of the company by adhering to strict deadlines and ensuring that all cargo reached its destination on time.
- Streamlined communication between team members, leading to faster processing and movement of goods on the ramp.
- Enhanced teamwork among colleagues by demonstrating strong leadership skills, offering support when needed, and fostering a positive work atmosphere.
- Maximized space utilization within aircraft holds by strategically planning and executing optimal cargo placement.
Global Dangerous Goods Specialist
FedEx
Indianapolis, IN
11.2022 - 04.2026
- Ensured compliance with hazardous materials regulations during shipping processes.
- Conducted risk assessments for dangerous goods shipments to maintain safety standards.
- Streamlined documentation processes for hazardous materials, enhancing operational efficiency.
- Monitored and analyzed regulatory changes affecting dangerous goods transportation practices.
- Led initiatives to improve safety protocols, reducing potential risks associated with hazardous shipments.
- Mentored junior staff on best practices for handling and transporting dangerous goods safely.
- Developed strategic plans to enhance compliance and reduce incidents involving dangerous materials.
- Developed strong relationships with regulatory agencies, fostering open lines of communication when seeking clarification or guidance on compliance matters.
- Minimized risk exposure by meticulously reviewing documentation to confirm compliance with relevant regulations and guidelines.
- Played a key role in achieving company-wide safety performance goals through diligent oversight of dangerous goods handling processes.
- Enhanced regulatory compliance by providing expert guidance on the proper classification, packaging, and labeling of hazardous materials.
- Served as a trusted resource for colleagues seeking advice on complex classification or regulatory questions related to hazardous materials.
- Conducted regular audits of facilities handling dangerous goods, identifying areas for improvement and implementing corrective actions.
- Promoted a culture of safety awareness through ongoing communication and reinforcement of best practices in managing hazardous substances.
- Maintained up-to-date knowledge of changing regulations, ensuring organizational adherence to applicable laws governing the handling of hazardous materials.
- Ensured timely delivery of hazardous materials by closely monitoring shipment progress and addressing any issues that arose during transit.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Created and maintained compliant work environment.
Education
High School Diploma -
Decatur Central High School
Indianapolis, IN05.2020
Skills
- Dangerous goods handling
- Loading and unloading
- Workplace cleanliness
- Shipping and receiving
- Heavy lifting proficiency
- Deadline management
- Warehouse management
- Freight handling
- Load planning
- Hazardous materials awareness
- Operational safety
- Security regulations compliance
- Customer service
- Problem-solving
- Dependable and responsible
- Aircraft tug operation
- Marshaling aircraft
- Heavy lifting
- Heavy equipment operation
- Flexible schedule
- Hazardous materials handling
- Workload management
- Quality control
- Vehicle operation
- Equipment inspection
- Inclement weather tolerance
- Security awareness
- FAA compliance
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Lifting and sorting
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Machine operation
Languages
American Sign Language
Professional Working
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Timeline
Cargo Ramp Agent
FedEx
04.2026 - Current
Global Dangerous Goods Specialist
FedEx
11.2022 - 04.2026
High School Diploma -
Decatur Central High School