Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic
Marshanti Thornton

Marshanti Thornton

Cargo Ramp Agent
Jonesboro,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I just want to improve any way I can for the betterment of myself.

I am Diligent with background in cargo handling and logistics. Proven ability to manage and coordinate ground operations effectively, ensuring timely and safe handling of cargo. Demonstrated problem-solving and organizational skills in fast-paced environments.

Offering positive attitude and readiness to learn in fast-paced environment. Contributes to operational efficiency and safety by quickly adapting to new tasks and responsibilities. Ready to use and develop organizational and equipment-handling skills.

Experienced with cargo handling and ground operations. Utilizes effective coordination to ensure timely and safe movement of cargo. Track record of reliability and teamwork in high-pressure environments.

Overview

3
3
years of professional experience
2023
2023
years of post-secondary education

Work History

Cargo Ramp Agent

AGI Alliance Ground International
09.2024 - Current
  • Kept equipment well-maintained, regularly inspecting vehicles and machinery to ensure they were in proper working condition before use.
  • Played a crucial role in maintaining the reputation of the company by adhering to strict deadlines and ensuring that all cargo reached its destination on time.
  • Safely operated various types of equipment such as belt loader, marshalling and tugs.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded cargo/frate onto and off of the aircrafts for fast shipment.

Lead Associate

Burlington Coat Factory Department Store
09.2023 - 09.2024
  • Mentored junior associates, providing guidance on best practices and professional development opportunities.
  • Coordinated weekly meetings for internal and external groups.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
  • Established clear lines of communication between team members for better collaboration and overall efficiency.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.

Sales Representative

Home and Living Funiture Store
01.2023 - 06.2023
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Analyzed customer feedback to improve products and services.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Reviewed monthly performance against targets set by management team.
  • Demonstrated product features to align with customer needs.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Provided technical support for customers using the company's products or services.
  • Attended industry events such as conferences, seminars.
  • Monitored customer order process and addressed customer issues.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.

Education

High School Diploma -

Jonesboro High School
Jonesboro, GA

Health and Wellness

Gordon State College
Barnesville, GA

Skills

    Sales Development

    Loading and unloading

    Dangerous goods handling

    Workplace cleanliness

    Heavy lifting proficiency

    Freight handling

    Ground support equipment

    Operational safety

    Weight and balance

    Cargo handling

    Marshaling aircraft

Education and Training

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Timeline

Cargo Ramp Agent

AGI Alliance Ground International
09.2024 - Current

Lead Associate

Burlington Coat Factory Department Store
09.2023 - 09.2024

Sales Representative

Home and Living Funiture Store
01.2023 - 06.2023

Health and Wellness

Gordon State College

High School Diploma -

Jonesboro High School
Marshanti ThorntonCargo Ramp Agent
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