Debbie Long
Energetic And Results-Driven Individual With A Passion For Leadership
Greer,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
11
11
Certifications
Work History
Cargo Ramp Agent
Cerulean Aviation
11.2022 - 06.2024
- Played a crucial role in maintaining the reputation of the company by adhering to strict deadlines and ensuring that all cargo reached its destination on time.
- Actively participated in continuous learning opportunities, staying up-to-date with industry trends and advancements in order to enhance personal performance as well as overall team efficiency.
Sales Associate
Cameron Ashley Building Products
04.2022 - 11.2022
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
General Manager of Operations
United Ground Express
02.2019 - 04.2022
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established standard operating procedures that enhanced employee performance.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
General Manager of Operations
JetBlue Airlines
01.2021 - 09.2021
- Implemented innovative solutions for optimizing resource utilization and maximizing return on investment.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Regulatory Compliance Coordinator
United Ground Express
02.2018 - 02.2019
- Effectively communicated complex regulations to non-expert stakeholders, fostering engagement and buy-in from all levels of the organization.
- Conducted thorough audits to identify areas of improvement, resulting in reduced risk exposure.
- Analyzed trends in internal audit findings to proactively address recurring issues before they led to larger problems or penalties.
Customer Service Agent/Ramp Agent
United Ground Express
08.2016 - 01.2018
Education
Bachelor of Science - Physical Education
Erskine College
Due West, SCSkills
- Customer Relationship Management
- Team Leadership
- Budget Analysis
- Time Management
- Staff Training and Development
- Recruitment
Certification
Compliant Resolution Official
References
Julie Patton- Supervisor Cameron Ashley Building Products
Phone: 864-313-2241
Email: juliepatton@cameronashleybp.com
Amanda Thomas- Manager United Ground Express
Phone: 570-396-6940
Email: amanda.thomas@unitedgroundexpress.com
Christopher Buck- Safety Manager United Ground Express
Phone: 843-615-8389
Email: Christopher.buck@unitedgroundexpress.com
Timeline
Cargo Ramp Agent
Cerulean Aviation
11.2022 - 06.2024
Sales Associate
Cameron Ashley Building Products
04.2022 - 11.2022
General Manager of Operations
JetBlue Airlines
01.2021 - 09.2021
General Manager of Operations
United Ground Express
02.2019 - 04.2022
Regulatory Compliance Coordinator
United Ground Express
02.2018 - 02.2019
Customer Service Agent/Ramp Agent
United Ground Express
08.2016 - 01.2018
Bachelor of Science - Physical Education
Erskine College
Compliant Resolution Official
Ground Security Coordinator
Level one ramp instructor
BOLT and Quickpack/Petsafe proficient
Wheelchair Instructor
Interior/Exterior Search Instructor
Electrostatic Spray Instructor
Main Cabin Door Instructor
Skywest APU/Dark tow
Republic APU/Dark tow
Expressjet APU/Dark tow
Similar Profiles
Trenton MendezTrenton Mendez
Ramp Agent at Cerulean AviationRamp Agent at Cerulean Aviation
Chad BuckinghamChad Buckingham
Lead Line Service Technician at Cerulean AviationLead Line Service Technician at Cerulean Aviation
William TomtenWilliam Tomten
MAU Ramp 1 at Cerulean AviationMAU Ramp 1 at Cerulean Aviation