Joel Ekstein
Brooklyn,New York
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
2
2
years of professional experience
Work History
Custumer Service
TAG
2022.09 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Improved workflow management by introducing time-saving tools and techniques that boosted employee productivity.
Education
High School Diploma -
UTA Mesivta of Kiryas Joel
Monroe, NYSkills
- Workflow Management
- Call center experience
- Service Recommendations
- Clerical Support
- Computer Skills
- Technical Support
- Customer Service
Timeline
Custumer Service
TAG
2022.09 - Current
High School Diploma -
UTA Mesivta of Kiryas Joel
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