Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

JOEL GARCIA

Houston

Summary

I’m a responsible student with great communication skills, good judgment, and a flexible schedule. I’m known for being dependable and hardworking, and I’m always up for learning something new and getting the job done right. I’ve been into tech and media for as long as I can remember—always the go-to person for fixing computers, setting up phones, handling routers, wiring, and more. Lately, I’ve been part of the audio/media team at my church, where I run cameras, manage lyrics, and make sure everything works smoothly during services. It’s taught me how to stay calm under pressure and solve technical issues quickly. I’ve also helped people troubleshoot tech problems, both in person and remotely, which has felt a lot like help desk work. I really enjoy this kind of hands-on problem-solving, and I think this role would be a great fit. I’m excited for the chance to grow and create with your team.

Overview

2026
2026
years of professional experience

Work History

Data/Customer support Specialist

Ambit Energy
  • Stored completed documents in assigned locations
  • Located and corrected data entry errors with thorough verification methods
  • Sorted data and proofed source documents for accuracy prior to entry
  • Compared data with source documents and re-entered in verification format to detect errors
  • Monitored analog files to verify proper document handling and security
  • Maintained logs of completed work and labor hours
  • Troubleshot minor problems and reported larger technical issues.
  • Communicated with customers on the phone find there solutions

Data Entry Operator

Document Solutions
  • Performed general maintenance and repair
  • Provided efficient and courteous service to customers at all times
  • Reviewed source documents to locate and enter data in specific data fields
  • Completed database updates to record required information
  • Loaded machines with required media and monitored for replenishment
  • Compared data with source documents and re-entered in verification format to detect errors
  • Sorted data and proofed source documents for accuracy prior to entry.

Auto Glass Installation & Technician

Vision Auto Glass
01.2024 - Current
  • I help with installing windshields and making sure each job is done right and safely. I also handle phone calls, help customers with questions, and schedule appointments.
  • On the tech side, I use software to manage inventory, log service details, and track job progress. I also help keep digital records organized and make sure everything’s up to date in our system.
  • Also Installed, modified, and repaired software and hardware to resolve technical issues.

Education

Associate Of Science - B.S In Computer Science Candidate

University of Houston-Downtown
Houston, TX
08.2025

Skills

  • Data Storage and Retrieval
  • Efficient Data Entry
  • Data Compilation
  • Data Manipulation
  • Technology Development
  • Computer Engineering
  • Security Planning
  • Microsoft Visual C
  • Java
  • C
  • Developing Security Plans
  • Developing Software Applications
  • Data Warehousing and Analytics
  • Microsoft C
  • Audio handling — Expert
  • Document Management
  • Customer Relationship Management
  • Office Organization
  • Self Starter
  • Error Verification
  • Software Development
  • Code Requirements
  • Software Programming
  • Software Testing and Validation
  • Critical Thinking
  • C#
  • API Design and Development
  • Raspberry Pi
  • Coding and Debugging
  • Bug Fixes
  • Media — Proficient
  • Technical Support
  • Digital File Organization
  • Technology/Media — Proficient
  • Issue resolution
  • Hardware repair
  • Software installation

LANGUAGES

Spanish
Advanced

Timeline

Auto Glass Installation & Technician

Vision Auto Glass
01.2024 - Current

Data Entry Operator

Document Solutions

Associate Of Science - B.S In Computer Science Candidate

University of Houston-Downtown

Data/Customer support Specialist

Ambit Energy