Joel Glanville
Saint Albans,NY
Summary
Quality-driven and motivated with excellent organizational skills and a self-motivated nature focused on maintaining smooth workfloor and field transportation operations. Bringing an in-depth understanding of related safety, security and compliance requirements.
Overview
4
4
years of professional experience
Work History
Wheelchair Agent
Airway Cleaners JFK
Jamaica, NY
08.2023 - Current
- Assisted passengers with limited mobility in navigating stairs, ramps and aisles.
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
- Reviewed airline tickets, interpreted airline city codes and read domestic and international forms.
- Aided customers with TSA checkpoint screenings.
Transportation Assistant
Don Shields Trucking
New York, NY
02.2020 - Current
- Helped prevent safety problems and maintain compliance with regulations through effective training practices.
- Accurately distributed merchandise to various merchants in timely fashion
- Unloaded parcels from truck with care to avoid damage.
- Operated handtrucks and pallet jacks with focus on safety and efficiency.
- Assisted in navigating large loads to assigned areas.
- Labeled packages and pallets to ensure efficient identification of items.
Sales Associate
Long Island City Kleaners
Queens, NY
12.2019 - 06.2021
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained assigned zone to company visual standards
- Collected payments and provided accurate change at register.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide store, products and services information.
Seasonal Sales Associate
Pacsun
Elmhurst, NY
11.2019 - 01.2020
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Hillside Arts And Letters Academy
Jamaica, NY06.2019
Skills
- Inventory Monitoring
- Safe Work Practices
- Customer Service
- Microsoft Office
- Loading and Unloading Expertise
- Package and Pallet Staging
- Passenger Assistance
Timeline
Wheelchair Agent
Airway Cleaners JFK
08.2023 - Current
Transportation Assistant
Don Shields Trucking
02.2020 - Current
Sales Associate
Long Island City Kleaners
12.2019 - 06.2021
Seasonal Sales Associate
Pacsun
11.2019 - 01.2020
High School Diploma -
Hillside Arts And Letters Academy
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