Joel Guisbert
Strasburg,PA
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and customer satisfaction. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals. I am very detailed oriented and known to consistently step up when needed to make operations run as smoothly as possible.
Overview
32
32
years of professional experience
Work History
Cafe Lead
Womens and Babies Hospital
Lancaster, PA
05.2024 - Current
- Assisted in daily cafe operations, ensuring cleanliness and organization of workspace.
- Supported team in preparing food items following established recipes.
- Followed safety protocols while handling equipment and food items consistently.
- Engaged with customers, addressing inquiries and promoting menu specials effectively.
- Trained new employees on company policies, menu offerings, and best practices for excellent customer service.
- Managed cash transactions accurately, ensuring proper cash handling procedures were followed at all times.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw balancing of cash registers, reconciled transactions and set up registers at the end of the day to prepare for the following days opening.
- Pleasantly interacted with customers during hectic periods to promote positive environment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by restocking items notifying necessary people of shortages.
- Communicated between management and co workers to make sure daily tasks were completed as necessary.
Assistant Press Operator
LSC Communications
Lancaster, PA
05.2014 - 11.2022
- Operated printing machinery to produce high-quality printed materials efficiently.
- Monitored production processes to ensure adherence to safety and quality standards.
- Trained new staff on equipment operation and safety protocols.
- Participated in cross-training to gain proficiency across multiple roles within the press room operations.
- Closely followed production schedules, making sure deadlines were consistently met or exceeded.
- Increased overall productivity by assisting with routine equipment maintenance tasks.
- Performed regular quality checks on printed materials, quickly identifying and correcting any issues to maintain high standards.
- Supported operators with plate mounting and dismounting tasks, shortening setup times for new projects.
- Performed regular maintenance on press machinery to optimize performance.
- Reviewed completed orders for quality and accuracy.
- Assembled and adjusted press parts to print products in accordance with customer specifications.
- Troubleshot press malfunctions and performed necessary repairs to restore functionality.
- Adjusted press settings and monitored ink flow to achieve optimal results.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Checked job information at each press to verify that correct ink and paper type was used for each specific job order.
- Proofed all job orders, securing client approval prior to production.
Cook/Kitchen Supervisor
T-Burke and Co.
Smoketown, Pa
06.2000 - 12.2010
- Prepared and cooked diverse menu items to meet customer needs.
- Assisted in inventory management to ensure availability of fresh
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Achieved customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Supervised daily kitchen operations, ensuring adherence to health and safety standards.
- Managed inventory levels, conducting regular stock audits to minimize waste.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prepared special event menus for catered functions.
- Maintained rigorous health and safety standards, ensuring spotless inspection record.
Production/Laborer
Pacer Pumps
Leola, PA.
04.2000 - 06.2010
- Operated production machinery to assemble components efficiently.
- Conducted quality inspections to ensure compliance with safety regulations.
- Followed established procedures for handling materials and finished products.
- Participated in training sessions to enhance operational skills and knowledge.
- Operated forklifts and other heavy machinery safely.
- Ensured timely delivery of products by efficiently packing finished goods, preparing shipments, and managing shipping documentation.
- Facilitated efficient material flow by accurately tracking inbound and outbound inventory, ensuring proper storage, and promptly addressing any discrepancies.
- Enhanced product quality by conducting thorough inspections and promptly addressing any defects or issues.
- Assisted in the achievement of production goals by consistently meeting daily targets and deadlines.
- Supported quality assurance measures through diligent record-keeping activities related to materials usage, process outcomes, and inspection results.
- Met production targets and tight deadlines by collaborating closely with team members.
- Assembled products according to changing daily work orders and specific customer demands.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Dishwasher
Iron Horse Inn
Strasburg, PA
06.1998 - 11.2000
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation of all kitchenware.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet restaurant standards.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or specialevents.
- Enhanced dining experience for customers by ensuring clean, spot-free dishes and utensils.
- Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
- Washed dishes and assisted in bussing tables.
- Performed end of the night/closing tasks to prepare a clean restaurant for the following days opening shifts.
Sales/Cook/Food Service
Dining Car Restaurant
Strasburg, PA
06.1994 - 09.1998
- Preformed opening and closing tasks of gazebo/snack stand to prepare for daily operations.
- Ensured food safety and sanitation practices were consistently followed during meal preparation.
- Assisted in managing inventory levels and restocking supplies as needed.
- Collaborated with team members to maintain efficient operations during peak hours.
- Trained junior staff on cooking techniques and proper food handling procedures.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Took food orders from customers and cooked items quickly to complete order items together and serve hot.
- Restocked snack stand with food and supplies before during and after each shift.
- Rang up customers orders and collected money/ supplied correct change for each customers orders.
- Collected money from all soda machines on site and refilled machines at the end of each shift.
Education
High School Diploma -
Lampeter-Strasburg High School
Lampeter, PA 1998
Skills
- Fast learner
- Task prioritization
- Food safety compliance
- Attention to detail
- Customer focus
- Quality control
- Project management
- Cash handling
- Overseeing daily activities
- Multitasking
- Teamwork
- Leadership
- Organizational skills
Timeline
Cafe Lead
Womens and Babies Hospital
05.2024 - Current
Assistant Press Operator
LSC Communications
05.2014 - 11.2022
Cook/Kitchen Supervisor
T-Burke and Co.
06.2000 - 12.2010
Production/Laborer
Pacer Pumps
04.2000 - 06.2010
Dishwasher
Iron Horse Inn
06.1998 - 11.2000
Sales/Cook/Food Service
Dining Car Restaurant
06.1994 - 09.1998
High School Diploma -
Lampeter-Strasburg High School