Joel Hagler
Vestavia
Summary
Dynamic leader with a proven track record at Digital Core Technologies, excelling in strategic planning and vendor management. Spearheaded initiatives that doubled company profits and enhanced service delivery. Adept at mentoring teams and developing training programs, driving significant growth and operational efficiency in competitive markets.
Overview
33
33
years of professional experience
Work History
Managing Partner
Digital Core Technologies
Birmingham
08.2022 - Current
- Established partnerships with key industry stakeholders, enhancing business growth opportunities.
- Directed strategic initiatives to enhance digital transformation for clients.
- Oversaw project management processes, ensuring on-time delivery of client solutions.
- Managed daily operations including staff management and client relations.
- Managed financial planning and budgeting for projects, aligning resources with strategic objectives.
- Analyzed market trends to identify opportunities for new services and technologies.
- Mentored junior staff in best practices for client engagement and service delivery.
- Negotiated contracts with suppliers, vendors, and clients.
Director of Sales
Dataperk
Birmingham
01.2018 - 08.2022
- Increased company’s monthly recurring revenue by 200% by having the entire company focused on growth goals.
- Sales team constantly surpassed company sales goals. 20 years old established company doubled in size.
- Managed high-performing sales teams to drive revenue growth across multiple sectors.
- Led team of account managers and account executives across multiple locations to enhance sales performance.
- Drove IT service growth initiatives that contributed to increased company profits.
- Collaborated with vendors to identify cost-saving opportunities, resulting in improved profit margins and enhanced sales potential.
- Developed and improved purchasing by working with vendors.
Business Development Manager / Vice President
Venturenet
Birmingham
01.2001 - 01.2018
- Yearly the top sales member in terms of revenue growth and customer increases. Grew the company’s revenue every year for 15 years.
- Established and strengthened all vendor relationships, resulting in additional cost-savings and greater profit margins for the company.
- Collaborated with local and regional vendor representatives to secure vendor certifications, resulting in optimal discounts for products purchased.
- Streamlined sales proposal process by collaborating with vendors for competitive pricing, eliminating need for an additional employee and increasing profits.
- Guided the sales team with all pricing proposals by using my relationships with vendors to get the best pricing for customers. This resulted in saving costs for the company as we no longer needed an additional employee to assist with sales proposals.
- Modified internal processes and procedures to maximize the customer service level provided. Modifications included implementing Connectwise as ticketing system.
- Implemented new internal purchasing system that centralized all purchasing, which allowed accounting to use a single source for all invoicing questions. This system saved company money by providing better discounts and less work for the accounting department.
- Developed and implemented training program for all employees, enhancing knowledge and productivity while negotiating training vouchers with vendors to minimize costs.
- Active Sales Representative of IT hardware, software, managed services, and cloud services.
South Louisiana Sales Manager
Satellink Communications
New Orleans
01.1995 - 01.2001
- Managed nine retail locations and two outside sales teams, eliminating the need for two additional managers, which saved significant money and increased profits for the region.
- Fulfilled the position of three managers by taking over full responsibility of all retail locations in south Louisiana as well as two outside sales teams. By eliminating the need for additional managers, the company and region were more profitable maintaining profit and loss responsibility for each location.
- Coordinated schedules for over 60 employees to ensure coverage across all locations during working hours.
- Recruited and trained new employees to ensure consistent staffing across all locations.
- Qualified and presented incentives to existing employees to ensure having qualified employees constantly available. Procedures allowed for very low employee turnover, resulting in better customer service for our customers.
- Exceeded company expectations, averaging over 146% of quota.
- Achieved bi-monthly goals, exceeding targets by nearly 50 percent.
Technical Support Representative
National Computer Print
Birmingham
01.1993 - 01.1995
- Collaborated with bank representatives to develop and implement personalized payment systems, improving customer satisfaction.
- Managed high-profile accounts, ensuring top-tier customer service and fostering long-term relationships.
- Maintained strategic accounts most valuable to the company.
- Implemented payment books and statements from inception to mailing for major banks across the United States, enhancing client communications.
- Mentored and trained new representatives on processes and procedures established by management.
- Demonstrated knowledge in position and mentored new representatives on the proper process and procedures the company initiated.
Education
Bachelor of Science - Marketing Management
University of Alabama
Tuscaloosa, AL12-1992
Skills
- Business development
- Sales strategy
- Contract negotiation
- Partnership development
- Vendor management
- Client relationship management
- Strategic planning
- Defining company vision
- Team leadership
- Mentoring staff
- Training program development
- Problem solving
Timeline
Managing Partner
Digital Core Technologies
08.2022 - Current
Director of Sales
Dataperk
01.2018 - 08.2022
Business Development Manager / Vice President
Venturenet
01.2001 - 01.2018
South Louisiana Sales Manager
Satellink Communications
01.1995 - 01.2001
Technical Support Representative
National Computer Print
01.1993 - 01.1995
Bachelor of Science - Marketing Management
University of Alabama