Joel Herrera
Orlando,FL
Summary
Dynamic Rental Sales Agent with a proven track record at Fury Water Adventures, excelling in customer service and rental transactions. Recognized for strong negotiation skills and attention to detail, I effectively managed bookings and resolved inquiries, enhancing client satisfaction in a high-volume environment. Adaptable team player committed to achieving goals.
Overview
5
5
years of professional experience
Work History
Rental Sales Agent
Fury Water Adventures
Key West, FL
01.2024 - 02.2026
- Assisted customers in selecting rental options based on preferences and requirements.
- Processed rental agreements efficiently to ensure accurate documentation and compliance.
- Maintained knowledge of available inventory and pricing to provide up-to-date information to clients.
- Collaborated with team members to enhance customer service experiences during peak times.
- Trained new staff on company policies, rental procedures, and customer engagement techniques.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Placed sales calls and handled sales for incoming customer calls.
- Managed multiple tasks in high-volume environment.
Landscaper
Alutiiq
Key West, FL
01.2022 - 03.2022
- Operated landscaping tools to maintain gardens and outdoor spaces efficiently.
- Assisted in planting, pruning, and maintaining various plant species for optimal growth.
- Implemented effective waste management practices during landscape maintenance projects.
- Collaborated with team members to execute landscaping designs and improvements.
- Ensured compliance with safety regulations while performing outdoor tasks consistently.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Mover
DRN Moving
Key West, FL
05.2021 - 12.2021
- Executed efficient loading and unloading of furniture and equipment, ensuring safe transport.
- Coordinated with team members to optimize moving processes and improve workflow efficiency.
- Maintained inventory accuracy during packing and unpacking, reducing potential losses.
- Trained new staff on safety protocols and proper lifting techniques to enhance workplace safety.
- Developed strategies for organizing items in trucks for maximum space utilization and protection.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Followed safety protocols to prevent accidents and injuries.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Assisted in relocation of specialty items, such as pianos and antiques, with special attention to detail and care.
Education
High School Diploma -
Key West High School
Key West, FLSkills
- Team player mentality
- Reliability and punctuality
- Goal-oriented mindset
- Strong negotiation
- Rental agreement
- Rental transactions
- Property inspection
- Contract management
- Cancellations
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Cleaning and sanitizing
- Excellent communication
- Cash handling
- Accuracy and efficiency
- Data entry
- Adaptability
- Mathematical proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Rental Sales Agent
Fury Water Adventures
01.2024 - 02.2026
Landscaper
Alutiiq
01.2022 - 03.2022
Mover
DRN Moving
05.2021 - 12.2021
High School Diploma -
Key West High School