Joel J. Gwadz

Experienced IT Specialist with over 20 years supporting individuals in large organizations including federal agencies and media institutions. Skilled in laptop configuration, desktop deployment, network troubleshooting, and resolving complex technical issues in high-demand environments. Known for delivering exceptional customer service, maintaining system reliability, and ensuring seamless day-to-day operations. Decades of proven ability to manage priorities independently and contribute to team success in support-driven settings like education and government.

Following a successful career in IT support, I pursued a personal passion for urban cycling, hands-on mechanics, and local history. Here is a quick breakdown of some of the things I did durning this time.

• Worked as a field mechanic for Capital BikeShare and then also worked as a bike messenger, building deep knowledge of logistics, time management, and mobile operations.
• Designed and constructed a bike mechanic tool shed from old doors and ran a small business tuning and reselling used bicycles.
• Created and self-published Gwadzilla Presents: 20 Years of Bicycle Messengers, a five-book photography series documenting a unique subculture in DC.
• Engaged in community-focused storytelling, building partnerships and preparing to expand the project into a podcast and multimedia archive.

These independent efforts reflect a commitment to problem-solving, project execution, and creative initiative—skills that directly complement my IT career.