Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joel Jimenez

Kindred

Summary

Dynamic leader with proven problem-solving abilities and exceptional customer service skills, honed across roles from Valet Attendant Supervisor at SP Plus Parking to Assistant Restaurant Manager at Cabana Latina. Excelled in fast-paced environments, significantly enhancing team productivity and client satisfaction. Expert in employee motivation and teamwork, adept at implementing efficient systems and fostering collaborative success.

Overview

8
8
years of professional experience

Work History

Valet Attendant Supervisor

SP Plus Parking
04.2024 - Current
  • Implemented new software systems to efficiently track vehicles, speeding up retrieval times for guests.
  • Increased team productivity by implementing effective performance metrics and giving constructive feedback during evaluations.
  • Developed strong relationships with clients through excellent communication skills, leading to repeat business and positive reviews.
  • Resolved conflicts between team members diplomatically, supporting a cohesive working environment that promoted teamwork.

United States Marine Corp

Marine Corps
01.2017 - 01.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Assistant Restaurant Manager

Cabana Latina
09.2020 - 08.2021
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.

Education

Bachelor - Criminal Justice

Berkeley College
New York, NY
06-2021

Skills

  • Employee motivation
  • Teamwork and collaboration
  • Customer service
  • Self motivation
  • Problem-solving abilities

Languages

Spanish
Native or Bilingual

Timeline

Valet Attendant Supervisor

SP Plus Parking
04.2024 - Current

Assistant Restaurant Manager

Cabana Latina
09.2020 - 08.2021

United States Marine Corp

Marine Corps
01.2017 - 01.2025

Bachelor - Criminal Justice

Berkeley College

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Joel Jimenez