Wade Risley
Belton,KY
Summary
Proven leader with a track record of enhancing operational efficiency and customer service. Excelled in conflict resolution and team collaboration, boosting staff performance through effective communication and employee motivation. Demonstrated adaptability and analytical thinking in high-pressure environments, achieving significant improvements in service quality and safety standards.
Overview
8
8
years of professional experience
Work History
Valet Attendant Supervisor
Citrin
04.2021 - 12.2023
- Trained workers in service policies, safety requirements and specifics of activities.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Helped staff customize plans for specific groups based on age or ability level.
- Prepared for special groups and VIP customers by implementing personalized plans with staff.
- Enhanced customer service based on feedback from guests.
- Monitored workers for performance, professionalism and service quality.
- Managed time efficiently in order to complete all tasks within deadlines.
Cavalry Scout (19D)
US Army
10.2017 - 03.2021
- Developed, resourced, and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
- Monitored enemy combatants captured in time of war awaiting transport for interrogation.
- Handled ammunition safely, minimizing risk to fellow crew members and weapon systems.
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies and errors.
- Secured battle positions in preparation for firing of ammunition.
- Directed platoon tactical movements, platoon security operations and platoon route and zone reconnaissance.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Proved successful working within tight deadlines and a fast-paced environment.
Machine Operator
Transcindia
05.2016 - 10.2017
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Education
Bachelor of Science - Information Technology
Texas A&M University - Central Texas
Killeen, TX12.2025
High School Diploma -
National Trail High School
New Paris, OH05.2016
Skills
- Incident Reporting
- Employee Motivation
- Policy Enforcement
- Operational procedures
- Conflict Resolution
- Decision-Making
- Problem-solving abilities
- Multitasking Abilities
- Effective Communication
- Team Collaboration
- Time management abilities
- Reliability
- Adaptability and Flexibility
- Analytical Thinking
- Customer Service
- Interpersonal Communication
- Attention to Detail
- Continuous Improvement
Timeline
Valet Attendant Supervisor
Citrin
04.2021 - 12.2023
Cavalry Scout (19D)
US Army
10.2017 - 03.2021
Machine Operator
Transcindia
05.2016 - 10.2017
Bachelor of Science - Information Technology
Texas A&M University - Central Texas
High School Diploma -
National Trail High School
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