Joel Knopp
Orlando,FL
Summary
Hardworking and team-oriented employee. My strength is my ability to adapt and meet demands. I have skills in customer service, cashiering, and food preparation evident in my tenure at Pizza Hut. My approach to work helps foster a positive working environment through communication and cooperation with a team.
Overview
3
3
years of professional experience
Work History
Cook
Pizza Hut
11.2023 - 07.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Target
06.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Pizza Hut
06.2021 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Computer Science
University of Central Florida
Orlando12.2025
Skills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
Timeline
Cook
Pizza Hut
11.2023 - 07.2024
Cashier
Target
06.2023 - 09.2023
Customer Service Representative
Pizza Hut
06.2021 - 04.2022
Bachelor of Science - Computer Science
University of Central Florida