Joel Lomeli
Las Cruces,NM
Summary
Results-driven Lead Sales Technician with expertise in sales process optimization, training, and client retention strategies. Proven ability to streamline operations and enhance team performance, ensuring exceptional service and client satisfaction.
Overview
11
11
years of professional experience
Work History
Lead Sales Technician
Over Head Door Company
Las Cruces, NM
08.2017 - 11.2023
- Led installation and maintenance of overhead door systems, ensuring compliance with safety standards.
- Trained and mentored junior technicians on best practices and technical skills.
- Developed streamlined troubleshooting processes, enhancing service response times and customer satisfaction.
- Collaborated with sales team to provide technical expertise during client consultations, improving conversion rates.
Supervisor
ServePro Las Cruces
Las Cruces, NM
01.2016 - 03.2017
- Oversaw daily operations of restoration projects, ensuring compliance with safety protocols.
- Trained and mentored team members on equipment usage and best practices.
- Managed inventory control processes, maintaining optimal stock levels for efficient service delivery.
- Developed and implemented training programs to enhance team performance and service quality.
Supervisor
Property Drs.
Arvada, CO
01.2013 - 01.2016
- Streamlined communication between departments to improve response times in emergency situations.
- Conducted regular inspections of work sites to assess adherence to quality standards and regulations.
- Collaborated with management to identify areas for process improvements, increasing operational efficiency.
- Facilitated client consultations, addressing concerns and developing tailored restoration plans to ensure satisfaction.
Education
High School Diploma -
Onate High
Las CrucesSkills
- Sales process optimization
- Sales strategy development
- Sales training
- Client retention strategies
Languages
Spanish
Native or Bilingual
Timeline
Lead Sales Technician
Over Head Door Company
08.2017 - 11.2023
Supervisor
ServePro Las Cruces
01.2016 - 03.2017
Supervisor
Property Drs.
01.2013 - 01.2016
High School Diploma -
Onate High