Joel Lucas
Milwaukee
Summary
Hello, my name is Joel, I moved to the Midwest from California back in 2011.. I have I year at the Walmart store, 9 years of experience in the Walmart warehouse, a year of experience managing the tires and batteries department at Sam's Club. I hired Associates, made the schedules, ordered supplies for the department. I now work for Homeland Security in TSA at the Airport in Milwaukee, Wi.
Overview
13
13
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
09.2024 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
Sales Associate
Firestone
04.2024 - 09.2024
- Thoroughly advises the costumers needs through direct interactions in-person or on the phone
- Recommend appropriate products and/or services
- Effectively communicate sales and/or promotions
- Promote the sign-up and/or use of instore nancing options (CFNA)
- Resolve costumers' complaints in a timely and suitable manner
- Follow up with the costumers to ensure satisfaction with products/services
- Store opening and closing procedures
- Unloading store product shipments and stocking product
- Performing product inventories
- Setup and maintenance of store displays, promotional materials, and product pricing
- General cleaning in store lobby and shop areas.
ORDER SELECTOR
Kroger
02.2024 - 04.2024
- Assist in the ecient ow of merchandise in and out of the distribution center (DC)
- This includes receiving product into the warehouse, lling store orders in an accurate and safe manner while monitoring and ensuring product accuracy and quality
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
SUPERVISOR
Sams Club Tire and Battery
10.2022 - 01.2024
- Developed and implemented operational policies and procedures to ensure eciency and accuracy of workows
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary
- Performed monthly inventory checks to ensure sucient stock levels for all products
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
TIRE TECHNICIAN
Sams Club Tire and Battery
03.2022 - 10.2022
- Balanced wheels using electronic machines to ensure even tire wear
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials
- Removed old tires from rims using specialized tools such as bead breakers and tire irons
- Rotated tires and reset tire pressure monitoring systems
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber
- Checked tire ination pressure on a regular basis and adjusted air pressure if needed
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
FREEZER WORKER
Sams Club
08.2021 - 03.2022
- Maintained accurate inventory of all items in the freezer
- Cleaned and organized the freezer on a regular basis
- Monitored temperature levels to ensure products were kept at optimal levels for safety standards
- Inspected product quality and expiration dates to ensure freshness of food items
- Rotated stock according to rst-in-rst-out guidelines
- Maintained cleanliness of work areas throughout shift operations
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads
- Cleaned empty storage areas to achieve proper sanitation regulations and make area t for future use
- Packed boxes and stock using organizational guidelines.
SHIPPING LOADER
Walmart
10.2015 - 08.2021
- Veried shipping documents for accuracy and completeness.
- Ensured compliance with federal regulations governing the transportation of hazardous materials, prioritizing safety and adhering to legal requirements.
- Adhered to company policies and procedures while consistently meeting deadlines for order fulfillment.
- Maintained clean work areas, promoting an organized and safe working environment for all employees.
- Assisted in training new employees on shipping procedures, contributing to a cohesive and efficient team environment.
- Utilized various equipment such as pallet jacks, and hand trucks to efficiently load shipments onto trucks.
SHIPPING LOADER
Walmart
09.2012 - 10.2015
- Loaded freight onto trucks, trailers, and containers using pallet jacks and handtrucks
- Performed daily pre-trip inspections on forklifts before use
- Organized shipments according to delivery schedules
- Labeled packages with appropriate information such as destination addresses and weight codes
- Maintained cleanliness of work area and equipment throughout the shift
- Ensured that all items were properly packaged prior to shipment
- Utilized scanners to track outgoing shipments and update inventory management system accordingly
- Transported goods between warehouses using lift truck or other manual equipment when necessary.
MAINTENANCE
Walmart
09.2011 - 09.2012
- Conducted preventive maintenance on mechanical and electrical equipment
- Performed troubleshooting and repairs of industrial machinery
- Inspected production lines for safety hazards
- Cleaned work areas to maintain a safe working environment.
Education
HIGH SCHOOL DIPLOMA -
Madera High School
Madera, CA06.2009
Skills
- Great customer service
- Communication
- Organization
- Time management
- Problem-solving
- Teamwork
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
09.2024 - Current
Sales Associate
Firestone
04.2024 - 09.2024
ORDER SELECTOR
Kroger
02.2024 - 04.2024
SUPERVISOR
Sams Club Tire and Battery
10.2022 - 01.2024
TIRE TECHNICIAN
Sams Club Tire and Battery
03.2022 - 10.2022
FREEZER WORKER
Sams Club
08.2021 - 03.2022
SHIPPING LOADER
Walmart
10.2015 - 08.2021
SHIPPING LOADER
Walmart
09.2012 - 10.2015
MAINTENANCE
Walmart
09.2011 - 09.2012
HIGH SCHOOL DIPLOMA -
Madera High School
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