Joel Lucas
Milwaukee
Summary
Hello, my name is Joel, I moved to the Midwest from California back in 2011.. I have I year at the Walmart store, 9 years of experience in the Walmart warehouse, a year of experience managing the tires and batteries department at Sam's Club. I hired Associates, made the schedules, ordered supplies for the department. I now work for Homeland Security in TSA at the Airport in Milwaukee, Wi.
Overview
13
13
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Milwaukee, WI
09.2024 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
Sales Associate
Firestone
Milwaukee, WI
04.2024 - 09.2024
- Thoroughly advises the costumers needs through direct interactions in-person or on the phone
- Recommend appropriate products and/or services
- Effectively communicate sales and/or promotions
- Promote the sign-up and/or use of instore nancing options (CFNA)
- Resolve costumers' complaints in a timely and suitable manner
- Follow up with the costumers to ensure satisfaction with products/services
- Store opening and closing procedures
- Unloading store product shipments and stocking product
- Performing product inventories
- Setup and maintenance of store displays, promotional materials, and product pricing
- General cleaning in store lobby and shop areas.
ORDER SELECTOR
Kroger
02.2024 - 04.2024
- Assist in the ecient ow of merchandise in and out of the distribution center (DC)
- This includes receiving product into the warehouse, lling store orders in an accurate and safe manner while monitoring and ensuring product accuracy and quality
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
SUPERVISOR
Sams Club Tire and Battery
10.2022 - 01.2024
- Developed and implemented operational policies and procedures to ensure eciency and accuracy of workows
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary
- Performed monthly inventory checks to ensure sucient stock levels for all products
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
TIRE TECHNICIAN
Sams Club Tire and Battery
03.2022 - 10.2022
- Balanced wheels using electronic machines to ensure even tire wear
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials
- Removed old tires from rims using specialized tools such as bead breakers and tire irons
- Rotated tires and reset tire pressure monitoring systems
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber
- Checked tire ination pressure on a regular basis and adjusted air pressure if needed
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle
- Maintained cleanliness of work area at all times, including disposing of used parts properly in accordance with safety regulations.
FREEZER WORKER
Sams Club
08.2021 - 03.2022
- Maintained accurate inventory of all items in the freezer
- Cleaned and organized the freezer on a regular basis
- Monitored temperature levels to ensure products were kept at optimal levels for safety standards
- Inspected product quality and expiration dates to ensure freshness of food items
- Rotated stock according to rst-in-rst-out guidelines
- Maintained cleanliness of work areas throughout shift operations
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads
- Cleaned empty storage areas to achieve proper sanitation regulations and make area t for future use
- Packed boxes and stock using organizational guidelines.
SHIPPING LOADER
Walmart
10.2015 - 08.2021
- Veried shipping documents for accuracy and completeness.
- Ensured compliance with federal regulations governing the transportation of hazardous materials, prioritizing safety and adhering to legal requirements.
- Adhered to company policies and procedures while consistently meeting deadlines for order fulfillment.
- Maintained clean work areas, promoting an organized and safe working environment for all employees.
- Assisted in training new employees on shipping procedures, contributing to a cohesive and efficient team environment.
- Utilized various equipment such as pallet jacks, and hand trucks to efficiently load shipments onto trucks.
SHIPPING LOADER
Walmart
09.2012 - 10.2015
- Loaded freight onto trucks, trailers, and containers using pallet jacks and handtrucks
- Performed daily pre-trip inspections on forklifts before use
- Organized shipments according to delivery schedules
- Labeled packages with appropriate information such as destination addresses and weight codes
- Maintained cleanliness of work area and equipment throughout the shift
- Ensured that all items were properly packaged prior to shipment
- Utilized scanners to track outgoing shipments and update inventory management system accordingly
- Transported goods between warehouses using lift truck or other manual equipment when necessary.
MAINTENANCE
Walmart
09.2011 - 09.2012
- Conducted preventive maintenance on mechanical and electrical equipment
- Performed troubleshooting and repairs of industrial machinery
- Inspected production lines for safety hazards
- Cleaned work areas to maintain a safe working environment.
Education
HIGH SCHOOL DIPLOMA -
Madera High School
Madera, CA06.2009
Skills
- Great customer service
- Communication
- Organization
- Time management
- Problem-solving
- Teamwork
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
09.2024 - Current
Sales Associate
Firestone
04.2024 - 09.2024
ORDER SELECTOR
Kroger
02.2024 - 04.2024
SUPERVISOR
Sams Club Tire and Battery
10.2022 - 01.2024
TIRE TECHNICIAN
Sams Club Tire and Battery
03.2022 - 10.2022
FREEZER WORKER
Sams Club
08.2021 - 03.2022
SHIPPING LOADER
Walmart
10.2015 - 08.2021
SHIPPING LOADER
Walmart
09.2012 - 10.2015
MAINTENANCE
Walmart
09.2011 - 09.2012
HIGH SCHOOL DIPLOMA -
Madera High School