Joel Matthews
Outside Sales And Management
El Cajon,CA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Sales Manager
Christian Brothers Emergency Building Services
Lakeside, CA
12.2022 - 10.2023
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Senior Sales Associate
Christian Brothers Cleaning And Restoration
Lakeside, CA
01.2015 - 11.2022
- Established new accounts through cold calling and personal visits to potential customers.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Monitored competitor activities to maintain competitive advantage.
Division Manager for Cleaning
Christian Brothers Cleaning And Resotra
Lakeside, CA
06.2012 - 12.2014
- Exercised independent judgment in onboarding, training and motivating division staff to maximize performance.
- Handled escalated complaints involving division operations and work of personnel under supervision.
- Supervised daily planning, coordination and administration for division operations.
- Established clear and consistent policies and procedures.
Education
Bachelor of Arts - Business Administration
Lee University
Cleveland, TN 08.2006 - 07.2009
Some College (No Degree) - Public Administration And Services
San Diego State University
San Diego, CA 08.2004 - 05.2006
Skills
Business development and planning
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Sales Manager
Christian Brothers Emergency Building Services
12.2022 - 10.2023
Senior Sales Associate
Christian Brothers Cleaning And Restoration
01.2015 - 11.2022
Division Manager for Cleaning
Christian Brothers Cleaning And Resotra
06.2012 - 12.2014
Bachelor of Arts - Business Administration
Lee University
08.2006 - 07.2009
Some College (No Degree) - Public Administration And Services
San Diego State University
08.2004 - 05.2006
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