Summary
Overview
Work History
Education
Skills
Timeline
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Joel Montalvo

Brookfield,IL

Summary

I’m the type of team leader to try and learn and stay motivated to reach goals along side other crew members.

Overview

7
7
years of professional experience

Work History

Sales Representative/Driver

Mac Tools
Villa Park, IL
10.2024 - Current
  • Provided technical support for customers using the company's products or services.
  • Identified opportunities for cross-selling additional products and services.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Researched competitors' products, prices, and sales techniques.
  • Coordinated with other departments to ensure timely delivery of orders.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Maintained accurate records of all sales and prospecting activities.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Analyzed customer feedback to improve products and services.
  • Developed key customer relationships to increase sales.

Receiving/Picking Packer

Graymills
Broadview, Illinois
07.2018 - 09.2024
  • Organized and maintained storage areas, including shelves, bins, racks, and pallets.
  • Packed orders for shipment in accordance with customer requirements.
  • Checked for accuracy of order fulfillment prior to packaging.
  • Labeled containers with identifying information such as lot numbers or destinations.
  • Loaded trucks for delivery using forklifts or other equipment as necessary.
  • Maintained records of inventory transactions such as shipments received or products distributed.
  • Assisted in cycle counting activities when requested by supervisors.
  • Reported any discrepancies between physical count and computer generated reports to supervisor immediately.
  • Operated material handling equipment following safety protocols at all times.
  • Performed daily inspections of the warehouse facilities and reported any issues to supervisors promptly.
  • Collaborated with team members on projects involving multiple departments.
  • Participated in training sessions related to new technologies or processes implemented within the warehouse.
  • Maintained a positive attitude while working under pressure in a fast-paced environment.
  • Received and processed incoming stock items according to established procedures.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Examined final products for conformance with quality and design standards.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks, and bins with new or transferred merchandise.

Carwash Customer Service

Rain storm
Brookfield, IL
02.2021 - 09.2024
  • Provided timely and accurate responses to customer inquiries regarding products, services, and policies.
  • Assisted customers in resolving issues with their accounts or orders.
  • Created reports of customer service activities for management review.

Education

High School Diploma -

Lyons Township Highschool
La Grange, IL
05-2015

Skills

  • Complaint Handling
  • Customer Service
  • Promotional support
  • Direct Sales

Timeline

Sales Representative/Driver

Mac Tools
10.2024 - Current

Carwash Customer Service

Rain storm
02.2021 - 09.2024

Receiving/Picking Packer

Graymills
07.2018 - 09.2024

High School Diploma -

Lyons Township Highschool

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Joel Montalvo