Joel Moreno
Summary
Dedicated executive with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Business-savvy with excellent decision-making and superb people skills.
Overview
13
13
years of professional experience
Work History
Executive / Personal Assistant UHNW
Fourex Surface Restoration
West Palm Beach, FL
01.2025 - Current
- An employee of many hats
- Served as liaison between executives and stakeholders
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversee office operations
- Coordinate events and meetings
- Assist in recruitment processes, conducting interviews and onboarding
- Manage executive calendars, prioritizing appointments and optimizing time management.
- Coordinate travel arrangements, ensuring seamless logistics for domestic and international trips.
- Strategic partner and trusted right hand to executive leadership.
- Supported financial management processes by assisting with budget planning and expense tracking.
C-Suite Executive Assistant /Admin Operations
Garage Living
Delray Beach, FL
09.2020 - 12.2024
- Manage executive calendars, scheduling meetings and coordinating travel.
- Record company expenses for controller.
- Manage office inventory, supplies and equipment
- Support executives in decision-making processes
- Budget management
- Identify areas requiring attention or improvement
- Update spreadsheets and databases to track, analyze, and report on performance and sales data.
- Greet visitors, determine nature and purpose of visit and direct individuals to appropriate destinations.
- Microsoft Office (Word, Powerpoint, Excel).
- Google Docs.
- Office key holder / Company credit card.
- Manage Company / Personal Vehicle Fleet
- Personal errands / House hold tasks
VIP Hospitality Host
Monroe's of Palm Beach
Palm Beach, FL
06.2015 - 03.2020
- Delivered top-notch service to high-profile clients.
- Train staff memebers
- Maintained discretion and confidentiality at all times
- Defuse difficult situations calmly and professionally
- Managing multiple tasks simultaneously
- Developed strong relationships with guests
- Cross-trained to handle different roles
Valet Manager
Monroe's of Palm Beach
Palm Beach, FL
06.2015 - 03.2020
- Enforced safety protocols to minimize accidents
- Implemented tracking systems for keys and vehicles
- Trained new team members in proper valet procedures
- Staff scheduling
- Cash Handling / Venmo / Zelle / Cash App
- Manual / Stick shift experience
- Valet box / Crew management
Unit Head
Asaf's Sports Academy
West Palm Beach, FL
06.2013 - 08.2015
- Worked with children of varying age, interest, skill, and developmental levels (Ages 5 to 14)
- Acted as positive role model and mentor to provide constructive guidance and promote healthy habits and attitudes.
- Managed meal preparations and clean-ups to maintain clean and organized environment
- Kept track of allergies and dietary restrictions
Customer Service Representative
Enterprise Rent-A-Car
Palm Beach, FL
06.2013 - 06.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy
- Track Arriving PBI flights
- Deliver elite vehicles to business executives upon arrival
- Quickly apply critical thinking skills in a fast paced environment
- Assist area and operations manager
Kiosk Manager
Wellington Mall
Wellington, FL
01.2013 - 12.2013
- Managed inventory control
- Managed payroll functions for kiosk staff
- Resolved customer complaints promptly
- Opening and closing procedures
Education
Some College -
Palm Beach State College
Lake Worth, FLHigh School Diploma -
Palm Beach Central High School
Wellington, FL05.2015
Skills
- Executive / Administrative Support
- Experience With Start Up Companies
- Bilingual (English / Spanish)
- Quick Books / Egnyte / Ring Central
- Event Coordination
- Schedule & Calendar Planning
- House / Office Management
- Vendor Management
- Project Management
- Travel Arrangements
- Microsoft Office (Excel,Word,PP,Outlook)
- Utilization of Company / Family Vehicles
- American Express / SAP Concur / SharePoint
- Google Docs
- UHNW Entrepreneurs / Families
- Personal Errands / Shopping
- Discretion & Confidentiality
- Calm Under Pressure / Fast Paced / Adaptable
Timeline
Executive / Personal Assistant UHNW
Fourex Surface Restoration
01.2025 - Current
C-Suite Executive Assistant /Admin Operations
Garage Living
09.2020 - 12.2024
VIP Hospitality Host
Monroe's of Palm Beach
06.2015 - 03.2020
Valet Manager
Monroe's of Palm Beach
06.2015 - 03.2020
Unit Head
Asaf's Sports Academy
06.2013 - 08.2015
Customer Service Representative
Enterprise Rent-A-Car
06.2013 - 06.2015
Kiosk Manager
Wellington Mall
01.2013 - 12.2013
Some College -
Palm Beach State College
High School Diploma -
Palm Beach Central High School