Joel Niswonger
Channahon,Illinois
Summary
Results-driven Crew Chief with extensive experience at Parkside Restoration, specializing in water damage assessment and emergency response. Proven ability to lead teams in surpassing company standards while delivering exceptional customer service. IICRC certified, reflecting a strong commitment to mastery of restoration techniques and ongoing professional development. Demonstrates adaptability and effective communication skills, poised to enhance team performance and contribute to organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Chief
parkside restoration
Bolingbrook, Illinois
12.2023 - Current
- Oversaw quality control checks to ensure work met or exceeded company standards.
- Maintained team flexibility by teaching members all key roles.
- Prepared and submitted detailed reports on crew performance, project progress, and inventory levels.
- Lead, train, and manage a team of restoration technicians, ensuring that all tasks are performed efficiently and to company standards.
- Maintain clear and effective communication with clients, providing updates on project progress, and addressing any questions or concerns they may have. Ensure customer satisfaction, and resolve issues in a timely manner.
- Respond to emergency restoration needs in a prompt and professional manner, especially in cases of water damage, fire damage, or other catastrophic events.
- Performed demolition of affected materials, such as drywall, flooring, and insulation.
- Maintained certifications related to industry standards for water damage restoration techniques.
- Installed drying equipment to restore humidity levels within the home.
Tree Technician
all things tree
Shorewood, IL
09.2021 - 11.2023
- Operated wood chippers to reduce large branches into small pieces suitable for mulching or disposal.
- Operated loaders, boom trucks and tractors to complete tree trimming work.
- Maintained tools and equipment used in tree care activities such as chainsaws and hand pruners.
- Maintained hand and power tools through proper operation, cleaning and maintenance.
- Collected debris from trimmed and pruned trees to clean up work sites.
- Performed stump grinding operations using a gas-powered grinder to remove stumps below ground level.
- Worked effectively in team environments to make the workplace more productive.
Cart Pusher
Walmart
Morris, Illinois
01.2020 - 07.2021
- Collected shopping carts and baskets from inside and outside store.
- Retrieved shopping carts from parking lots and other areas of the store premises.
- Assisted management with weekly inventory by creating and implementing inventory control system.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Assisted customers with loading their purchases into their vehicles.
- Managed inventory of carts, identifying shortages and requesting additional units as needed.
Education
High School Diploma -
Minooka Highschool
Minooka, IL01-2021
Skills
- Water damage assessment
- Emergency response
- Documentation skills
- Customer service
- IICRC certification in Water Damage Restoration
Affiliations
- played basketball for 8 years
- love to go fishing
- I like to travel
Certification
- IICRC certification in Water Damage Restoration
Timeline
Crew Chief
parkside restoration
12.2023 - Current
Tree Technician
all things tree
09.2021 - 11.2023
Cart Pusher
Walmart
01.2020 - 07.2021
- IICRC certification in Water Damage Restoration
High School Diploma -
Minooka Highschool
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