Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joel Odugbesan

Dublin

Summary

Sales Associate with proven expertise at AutoZone, excelling in customer service and upselling. Skilled in POS system operation and retail loss prevention, I fostered strong customer relationships, driving repeat business and enhancing store appeal. Recognized for effectively managing high-stress situations while maintaining a positive shopping experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

AutoZone
07.2024 - Current
  • Answered customer questions about merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.

Education

Mechanical Engineering

Scioto
Ohio City, OH
04-2030

Skills

  • Promotional support
  • Upselling
  • Retail loss prevention
  • POS system operation
  • Customer service
  • Cash handling

Certification


  • OSHA

Languages

Yoruba
Limited Working

Timeline

Sales Associate

AutoZone
07.2024 - Current

Mechanical Engineering

Scioto