Joel Oyuo
Guilderland,NY
Summary
A results-driven senior-level university student with professional skills and knowledge in research and technical writing. Adheres to high level of ethics. Ability to work well independently and as part of a team. Excellent written and verbal communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Aide
Arizona State University, CHS Advising
03.2023 - 07.2023
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with students by phone or email to provide reminders about scheduled appointments and provide other information relevant to advising
- Provided clerical support, addressing routine, and special requirements.
- Worked through Salesforce when coordinating communications with students and co-administrating excel spreadsheets documenting communications with students as well.
- Managed over 30 student calls per day, sometimes upwards of 100
National Political Sales Support Specialist
Charter Communications
03.2022 - 08.2022
- Executed order entry processes (for sales of airtime to run ads on major TV channels offered by Charter-Spectrum) in compliance with FCC guidelines
- Managed multiple Excel spreadsheets including (sales on books making sure money is accounted for in each region of the country that Spectrum coverage is offered/available) and conducted data analysis in the form of written summaries and first-hand consulting as well
- Acted as secondary support to the Director by completing assigned projects relevant to my political science background/experience
- Managed a cross-functional departmental tracking initiative to ensure compliance with FCC guidelines in daily operations
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Maintained current knowledge of evolving changes in marketplace.
Writing Tutor
Hudson Valley Community College
01.2020 - 03.2020
- Was trained onsite and supervised by Faculty Tutors
- Tutored students to help them complete writing assignments and papers
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Developed student confidence through positive reinforcement strategies.
- Supported students with helpful study habits and exam strategies.
Journalist
The Hudsonian Newspaper
01.2020 - 03.2020
- Wrote articles that were featured in weekly newspaper releases
- Conducted interviews as part of the features; interviewed special guests including a Lieutenant in the Schenectady City Police Department as well as a Schenectady County Commissioner for Human Rights
- Maintained up-to-date knowledge of current events and industry trends.
- Participated in editorial meetings to discuss story ideas and content.
- Developed relationships with sources and contacts to gain additional insight.
Policy Research Intern
Rockefeller Institute Of Government
08.2019 - 12.2019
- Was selected as one of two of the first Hudson Valley Community College students ever to be a part of a 5-student research cohort (in collaboration with 3 UAlbany students) to investigate the effects that college debt has on students both during and after college
- Researched and authored a literature review
- Reviewed legislative and regulatory documents, analyzed implications and shared findings.
- Offered strategic recommendations for updates to institutional programs and policies, factoring in current political climate and trends.
- Developed and maintained strong working relationships with industry lobbyists, elected officials, regulators and government staff to advocate effectively for legislative and regulatory policy goals.
- Delivered political subject matter expertise to government representatives and civic officials.
- Analyzed policy to review selected operations, programs and practices using data-driven approach to identify areas of concern and devise improvements.
- Advanced organization's legislative and political agenda through advocacy initiatives.
- Conducted a series of interviews and focus groups as researchers certified by The Collaborative Institutional Training Initiative (CITI Program)
- Transcribed multiple interviews that were then used as field research for our research project
- Compiled research into a compendium research blog that is still featured on RIG’s website
- Presented our compendium blog at RIG at the end of our semesters in front of special guests invited by RIG
Legislative Intern
New York State Assembly
02.2019 - 06.2019
- Co-managed the Albany office with a fellow intern for Assemblywoman Taylor Darling, representing Assembly District 18
- Brainstormed and saw through the processing and introduction of numerous pieces of legislation
- Wrote interview questions and a speech for the Assemblywoman
- Created and managed numerous Excel databases that were used for tracking legislation and contacts important to the office of the Assemblywoman
- Researched the New York State Yellow Book and wrote notes for the Assemblywoman to use in the Assembly chambers for a speech
- Researched the Formal Opinions of the New York State Board of Elections Opinions as part of a project to innovate new ways of administering campaign donations
- Researched legislation allowing for government school takeovers in anticipation of such happening to the Hempstead School District located in Assembly District 18
- Identified, researched and tracked legislative issues relevant to current public issues.
- Conducted legislative research on wide range of topics.
- Greeted visitors entering office and asked questions to ascertain how to provide assistance.
- Assisted other office administrators by answering phones, returning email messages and creating distribution lists.
- Attended meetings with personnel, took elaborate notes and disseminated information to stakeholders.
- Attended legislative and regulatory hearings to report information.
- Reviewed legislative and regulatory documents, analyzed implications and shared findings.
Sales Associate
Dollar Tree
12.2018 - 02.2019
- Operated cash register, stocked shelves, cleaned aisles, and helped customers wherever they needed during their shopping experience
Warehouse Associate
Galesi Group Corporation
07.2018 - 08.2018
- Was assigned to a summer-long cleaning project that comprised of cleaning in 11 industrial warehouses in the park, as well as 5 warehouses at the partnering-Northeastern Industrial Park
Education
Bachelor of Science - Political Science
Arizona State University
Tempe, AZBachelor of Science - Computer Information Systems
Southern New Hampshire University
Hooksett, NHBachelor of Arts - Political Science
SUNY At Albany
Albany12.2023
Associate of Arts - Political Science
Hudson Valley Community College
Troy, NY05.2020
Skills
- Microsoft Office 360
- Solid communication skills, both verbal and written
- Experience in managing office affairs as well as cross-departmental tracking/audit initiatives
- Well-practiced investigation/research skills
- Solid presentation skills
- Incredibly driven, disciplined, and versatile
- Well-practiced interviewing and transcribing skills
- Well-practiced professional writing skills
- Policy Interpretation
- Critical Thinking
- Data Entry
- Skilled in Excel and Salesforce programs
Accomplishments
- CITI Program: Research, Ethics, and Compliance Training; Fall 2019
- First Aid and CPR, Fall 2022
- Volunteer
- I presented a year-long research project at the sixth annual New York State Political Science Association Conference in the Spring of 2022
- This project consisted of an extension of the research I conducted as an intern at the Rockefeller Institute of Government, and I transcended my initial topic (the effect systemic racism has on the dissemination of financial literature) by creating literature in a sense
- This is because of a severe lack of existing literature on my transcended topic, the racial wealth gap in America
- I conducted multiple case studies examining the major cities of New York state—New York City, Albany, and Buffalo—while also displaying my firsthand experience as a citizen affected by this ever-blossoming issue
- Set the record for most hours completed by a part-time intern in the New York State Assembly internship's history
Certification
- The CITI Training program for professional research, which was authorized through SUNY Empire's IRB
Timeline
Office Aide
Arizona State University, CHS Advising
03.2023 - 07.2023
National Political Sales Support Specialist
Charter Communications
03.2022 - 08.2022
Writing Tutor
Hudson Valley Community College
01.2020 - 03.2020
Journalist
The Hudsonian Newspaper
01.2020 - 03.2020
Policy Research Intern
Rockefeller Institute Of Government
08.2019 - 12.2019
Legislative Intern
New York State Assembly
02.2019 - 06.2019
Sales Associate
Dollar Tree
12.2018 - 02.2019
Warehouse Associate
Galesi Group Corporation
07.2018 - 08.2018
Bachelor of Science - Political Science
Arizona State University
Bachelor of Science - Computer Information Systems
Southern New Hampshire University
Bachelor of Arts - Political Science
SUNY At Albany
Associate of Arts - Political Science
Hudson Valley Community College
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