Joel Paulk
Muscle Shoals,AL
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
11
11
years of professional experience
Work History
Sales Representative
Republic National Distributing Company
Montgomery, AL
06.2022 - Current
- Developed and maintained relationships with key clients to ensure repeat business.
- Analyzed market trends to identify potential sales opportunities.
- Reset store displays for special events and seasonal merchandise changes.
- Reviewed monthly performance against targets set by management team.
Food & Beverage Director
The Robert Trent Jones Golf Trail
Muscle Shoals, AL
01.2017 - 01.2022
- Facilitated departmental overhaul and retrained staff on company standards, customer service, and cleanliness expectations, enhancing reviews.
- Provided guidance and mentorship for junior team members helping them reach their full potential within the organization.
- Implemented strategies to improve cost efficiency of ingredients, labor, and equipment usage.
- Analyzed financial data such as sales figures, profit margins, budgeting reports, to make recommendations for improvement or expansion.
Food & Beverage Director
The Robert Trent Jones Golf Trail
Birmingham, AL
01.2014 - 01.2017
- Achieved six percent increase in net profit during first year by reducing COGS across departments.
- Facilitated growth of NOI from 115k to 191k while serving as Oxmoor Valley F&B Director.
- Implemented new cleaning programs and food handling standards, significantly improving health department scores.
- Managed departmental budgeting, HR functions, and staff development initiatives.
Education
- Hotel & Restaurant Management, Business
Auburn University
Auburn, ALSkills
- Customer relationship management
- Sales forecasting
- Market analysis
- Visual merchandising
- Data analysis
- Team building / Training
Languages
Spanish
Limited
References
References available upon request.
Timeline
Sales Representative
Republic National Distributing Company
06.2022 - Current
Food & Beverage Director
The Robert Trent Jones Golf Trail
01.2017 - 01.2022
Food & Beverage Director
The Robert Trent Jones Golf Trail
01.2014 - 01.2017
- Hotel & Restaurant Management, Business
Auburn University
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