Energetic and dynamic individual with a positive outlook. Excels in daily tasks and overcomes challenges through strong problem-solving skills, effective time management, and dedication to exceptional customer service.
Overview
15
15
years of professional experience
Work History
Shopper
Instacart
01.2020 - 04.2024
Selecting and purchasing orders for customers in a timely manner
Communication at start, throughout shopping, and before delivery
Making replacement suggestions based on item availability and customer requests
High-Star rating from customers
Received positive feedback and comments
Acquired bonus and earning opportunities based on quality of service provided
Retail Sales Associate
Tommy John
10.2023 - 01.2024
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Sales Associate/Fundraiser Representative
First Choice Fundraising
01.2014 - 12.2023
Executed cold calling strategies effectively.
Presentations introducing product to new and existing clients.
Scheduling, coordinating and overall organization of events.
Customer relationship management from initial contact to time of event.
Updating and maintaining customer data in CRM application.
Travel Advisor
VacationsToGo
07.2022 - 01.2023
Daily correspondence using email and phone
Taking in-bound calls from potential prospects
Providing information on multiple cruise lines and various products in the travel industry
Customer retention and data entry using CRM
Focus on outstanding guest experience and customer service
Received frequent guest survey responses with positive feedback
Sales & Service Expert
24 Hour Fitness
06.2022 - 08.2022
Customer Service Experience for Members and Guests
Conducted walk-in sales interactions and club tours with new clients using CRM
Member Retention & Guest Service
Front Office/Leasing Consultant
Hudson Trails Apartments
10.2021 - 12.2021
Front Office Assistant(Remote)
Mb2dental
08.2021 - 10.2021
Dance Educator
Energy National Dance Competition
01.2018 - 12.2020
Establishing choreography for Master Classes at Conventions
Adjudication of solos, duets, trios and large groups in multiple styles of dance