Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joel Reynolds

Summary

Energetic and dynamic individual with a positive outlook. Excels in daily tasks and overcomes challenges through strong problem-solving skills, effective time management, and dedication to exceptional customer service.

Overview

15
15
years of professional experience

Work History

Shopper

Instacart
01.2020 - 04.2024
  • Selecting and purchasing orders for customers in a timely manner
  • Communication at start, throughout shopping, and before delivery
  • Making replacement suggestions based on item availability and customer requests
  • High-Star rating from customers
  • Received positive feedback and comments
  • Acquired bonus and earning opportunities based on quality of service provided

Retail Sales Associate

Tommy John
10.2023 - 01.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Sales Associate/Fundraiser Representative

First Choice Fundraising
01.2014 - 12.2023
  • Executed cold calling strategies effectively.
  • Presentations introducing product to new and existing clients.
  • Scheduling, coordinating and overall organization of events.
  • Customer relationship management from initial contact to time of event.
  • Updating and maintaining customer data in CRM application.

Travel Advisor

VacationsToGo
07.2022 - 01.2023
  • Daily correspondence using email and phone
  • Taking in-bound calls from potential prospects
  • Providing information on multiple cruise lines and various products in the travel industry
  • Customer retention and data entry using CRM
  • Focus on outstanding guest experience and customer service
  • Received frequent guest survey responses with positive feedback

Sales & Service Expert

24 Hour Fitness
06.2022 - 08.2022
  • Customer Service Experience for Members and Guests
  • Conducted walk-in sales interactions and club tours with new clients using CRM
  • Member Retention & Guest Service

Front Office/Leasing Consultant

Hudson Trails Apartments
10.2021 - 12.2021

Front Office Assistant(Remote)

Mb2dental
08.2021 - 10.2021

Dance Educator

Energy National Dance Competition
01.2018 - 12.2020
  • Establishing choreography for Master Classes at Conventions
  • Adjudication of solos, duets, trios and large groups in multiple styles of dance
  • Instruction of large and small group

Dance Educator

Crowd Pleasers Dance
01.2016 - 12.2018

Dance Educator

On Our Toes Dance Studio
01.2014 - 12.2018

Food Runner

Boston's Gourmet Pizza
01.2009 - 08.2009

Education

BFA - Dance Education

Belhaven University

GED -

Harris County Department of Education
Houston, TX
10.2024

Skills

  • People skills
  • Problem Solving
  • Professional attitude
  • Work ethic
  • Tech-savvy
  • Interest in new technology
  • Fast learner
  • Attention to detail

Timeline

Retail Sales Associate

Tommy John
10.2023 - 01.2024

Travel Advisor

VacationsToGo
07.2022 - 01.2023

Sales & Service Expert

24 Hour Fitness
06.2022 - 08.2022

Front Office/Leasing Consultant

Hudson Trails Apartments
10.2021 - 12.2021

Front Office Assistant(Remote)

Mb2dental
08.2021 - 10.2021

Shopper

Instacart
01.2020 - 04.2024

Dance Educator

Energy National Dance Competition
01.2018 - 12.2020

Dance Educator

Crowd Pleasers Dance
01.2016 - 12.2018

Sales Associate/Fundraiser Representative

First Choice Fundraising
01.2014 - 12.2023

Dance Educator

On Our Toes Dance Studio
01.2014 - 12.2018

Food Runner

Boston's Gourmet Pizza
01.2009 - 08.2009

BFA - Dance Education

Belhaven University

GED -

Harris County Department of Education
Joel Reynolds