Joel Riceberg
San Antonio,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills
Overview
39
39
years of professional experience
Work History
Manager
Louis Shanks Furniture
San Antonio, TX
05.1995 - Current
- Hired, Coached, mentored and trained sales team members in order to improve their understanding of clients needs and how to close the sale.
- Held regular one-on-one meetings with all employees to review performance and provide instant feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of strength also areas where improvement is required.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Consistently assisting sales staff closing sales.
Manager
Diane Flack Interiors
San Antonio, TX
01.1985 - 04.1995
- Selling Manager
- Took TO's from designers and sales staff to assist in closing all sales
- Trained all sales techniques from Tom Hopkins to Zig Ziegler
- Opened and Closed the showrooms daily
Education
Associate of Science - Computer Science And Programming
San Antonio College
San Antonio, TX10-1983
GED -
Novato High School
Novato, CA08-1980
Skills
- Policy Implementation
- Performance Management
- Workforce Management
- Staff Development
- Sales Techniques
- Negotiation
- Marketing
- Operations Management
Timeline
Manager
Louis Shanks Furniture
05.1995 - Current
Manager
Diane Flack Interiors
01.1985 - 04.1995
Associate of Science - Computer Science And Programming
San Antonio College
GED -
Novato High School
Similar Profiles
Christine RaumakerChristine Raumaker
Interior Designer Sales Consulant at Louis Shanks FurnitureInterior Designer Sales Consulant at Louis Shanks Furniture
Laura ScarlettLaura Scarlett
Interior Design Consultant at Louis Shanks FurnitureInterior Design Consultant at Louis Shanks Furniture
Harry Rogér, JrHarry Rogér, Jr
Design Consultant at Castle Furniture Design CenterDesign Consultant at Castle Furniture Design Center
Jack EllingwoodJack Ellingwood
Day Dry Runner at Labatt Food ServiceDay Dry Runner at Labatt Food Service
Janet De La CerdaJanet De La Cerda
Sr. Staffing Coordinator at AmazonSr. Staffing Coordinator at Amazon