Dynamic and results-driven professional with extensive experience at JPS Health Network, excelling in crisis intervention and interdisciplinary collaboration. Proven track record in enhancing patient care through individualized treatment plans and quality improvement initiatives. Skilled in risk assessment and effective communication, fostering team cohesion and achieving superior client outcomes. Able to withstand high stress situations really well and coach team members through the situation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Behavioral Health Technician
JPS Health Network
03.2024 - Current
Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
Led interdisciplinary case conferences, fostering collaboration among team members for better client outcomes.
Enhanced patient care by developing and implementing individualized behavioral treatment plans.
Supervised and mentored junior Behavioral Health Technicians for professional development and skill improvement.
Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
Contributed to quality improvement initiatives within the organization by identifying areas of opportunity based on client feedback and evidence-based practices.
Safety and Risk Assessment
Birdville Baptist Church
09.2016 - 01.2025
Improved process safety by conducting hazard assessments and implementing risk mitigation measures.
Improved workplace safety by conducting comprehensive risk assessments and implementing corrective actions.
Enhanced safety measures by conducting regular risk assessments and implementing necessary improvements.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and congregation.
Public Safety Supervisor
Six Flags Over Texas & Hurricane Harbor
07.2020 - 03.2023
Improved interdepartmental communication through the establishment of clear protocols and regular meetings between various public safety divisions.
Boosted overall community satisfaction with public safety services by addressing concerns promptly and maintaining a visible presence in the area.
Assisted in budget development and monitoring, ensuring appropriate allocation of resources towards essential public safety functions.
Implemented new training programs for staff to ensure the continuous improvement of skills and knowledge required for optimal job performance.
Spearheaded initiatives aimed at enhancing collaboration between public safety personnel, first responders, and local businesses to foster a safer environment for all stakeholders.
Mitigated risks during large-scale events by effectively planning security measures and collaborating with event organizers.
Reduced response times for emergency situations through streamlined dispatch procedures and efficient resource allocation.
Championed the adoption of new technologies to improve overall efficiency in public safety operations and enhance situational awareness for supervisors.
Emergency Medical Technician
Acadian Ambulance Service
02.2019 - 06.2020
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Education
Associate of Science - Health Sciences
Tarrant County College
Fort Worth, TX
High School Diploma -
Haltom High School
Haltom City, TX
05-2018
Skills
Behavioral Intervention Planning
Crisis intervention
Interdisciplinary collaboration
Risk assessment
Supervision and mentoring
Quality improvement
Emergency response
Communication skills
Clinical documentation
De-escalation techniques
Public safety operations
Interdepartmental communication
Data analysis
Conflict resolution
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of up to 24 staff members.
Certification
Emergency Medical Technician (EMT) certification for the State of Texas
Basic Life Support (BLS) Certification - American Heart Association.
National Incident Management System Certification (NIMS) - Federal Emergency Management Agency (FEMA).
Bloodborne Pathogen Training Certificate – Occupational Safety and Health Administration (OSHA)