Joel Roldan
Laredo
Overview
5
5
years of professional experience
Work History
Stockroom Operations
Kohl's
Laredo
06.2025 - Current
- Managed stockroom operations including stocking shelves, organizing merchandise and verifying inventory counts.
- Analyzed operational trends and provided recommendations for improvements in stockroom operations.
Ticket Seller
ASM Global/Sames Auto Arena
08.2023 - 12.2024
- Assisted customers with inquiries regarding ticket options and availability.
- Managed cash register transactions and maintained accurate cash handling procedures.
Team Member
Grease Monkey
03.2022 - 04.2023
- Provided excellent customer service to enhance client satisfaction and loyalty.
- Cleaned and polished vehicle interiors using specialized tools and products.
- Employed sales techniques to boost sales and services.
Back Of House
Chick Fil A
06.2021 - 12.2021
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Team Leader
Little Caesars
12.2020 - 03.2021
- Supervised cashier team to ensure efficient customer service.
- Trained new cashiers on register operations and customer interactions.
- Resolved customer inquiries and handled complaints professionally.
Education
Associate Degree -
Laredo College
Laredo, TX05.2026
High School Diploma -
United High School
Laredo, TX06.2021
Skills
- Customer Service
- Sales
- Problem Solving
- Cash Management
- Technology
- Adaptability
- Ability to work under pressure
- Communication Skills
Languages
- English
- Spanish
Timeline
Stockroom Operations
Kohl's
06.2025 - Current
Ticket Seller
ASM Global/Sames Auto Arena
08.2023 - 12.2024
Team Member
Grease Monkey
03.2022 - 04.2023
Back Of House
Chick Fil A
06.2021 - 12.2021
Team Leader
Little Caesars
12.2020 - 03.2021
Associate Degree -
Laredo College
High School Diploma -
United High School