Joel Ruvalcaba
Arleta,California
Summary
Dynamic and reliable professional with experience at Yoshinoya, excelling in customer service and food handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for multitasking and organization skills, properly portioning what is cooked and reducing food waste while maintaining high-quality standards in a fast-paced environment. Experience in training new team members that are welcomed to the team.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Yoshinoya
590 E Willow St, Long Beach, CA
06.2022 - 05.2025
- Served as Main Cook in kitchen.
- Experienced in working Closing shifts, cleaning and prepping the kitchen for the morning shift
- Used proper techniques to prepare food and ingredients
- Collaborated with team members to complete orders.
- Utilized strong communication abilities to relay order details clearly between Cashiers and kitchen team members.
- Experience as a Cashier
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated a register to take orders, repeated orders out-loud to ensure the guest receives what they expect, and collected payments.
- Accurately operated cash register to process customer payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Worked well with teammates and accepted coaching from management team.
- Assisted with in-store operations by putting away shipments, disassembling delivery boxes, cleaning floors, and dishwashing.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Reduced food waste by closely monitoring inventory levels, rotating stock, and adhering to food safety guidelines.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma - Computer Engineering
California State University, Long Beach
Long Beach, CAHigh School Diploma -
San Fernando High School Magnet
San Fernando, CA06.2023
Skills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Basic math
- Food handling
- Adaptability and reliability
- Crew leadership
Timeline
Crew Team Member
Yoshinoya
06.2022 - 05.2025
High School Diploma - Computer Engineering
California State University, Long Beach
High School Diploma -
San Fernando High School Magnet