Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Joel Sanchez

Miami

Summary

As an Operations Manager, I specialize in transforming systems into success. At VS Investment Group, I’ve established a reputation for enhancing workflow and significantly reducing costs through smart, strategic process improvements. I currently manage the complete operations for three retail locations and an e-commerce site, guiding a team of 8 people. My passion is combining financial insight with strong team leadership to nurture client relationships and drive operational excellence through constant, measurable improvement.

Overview

3
3
years of professional experience

Work History

Operations Manager

VS Investments Group
12.2024 - Current
  • Streamlined operations by implementing process improvements, enhancing workflow efficiency across departments.
  • Led cross-functional teams to optimize resource allocation and reduce operational costs.
  • Developed and maintained operational metrics to monitor performance and identify areas for improvement.
  • Analyzed data trends to inform decision-making and enhance operational strategies.

Sales Associate

VS Investment Group
05.2023 - 12.2024
  • Drove customer engagement through personalized service and product recommendations.
  • Assisted in inventory management, ensuring stock levels met demand efficiently.
  • Developed strong product knowledge to address customer inquiries effectively.
  • Collaborated with team to optimize sales strategies and enhance store performance.

Account Manager

Febrer Asesores
09.2022 - 09.2023
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.

Education

Bachelor of Accounting - Accounting And Finance

Universidad Jaime I
Castellon, Spain
05-2023

Skills

  • Problem-solving
  • Team leadership (7)
  • Project management
  • Operations management

  • Customer service
  • Financial analysis
  • Skilled in Excel
  • Continuous improvement

Accomplishments

  • Reduced by 30% the company interest expenses by aggressively negotiating with banks.
  • Supervised team of 8 staff members.
  • Promoted to Operations Manager after 1 year with the company.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Operations Manager

VS Investments Group
12.2024 - Current

Sales Associate

VS Investment Group
05.2023 - 12.2024

Account Manager

Febrer Asesores
09.2022 - 09.2023

Bachelor of Accounting - Accounting And Finance

Universidad Jaime I