Angelina Villarreal
Heartland,TX
Summary
Experienced in recognizing and organizing initiatives for process improvement, integrating best practices, and standard operating procedures. Skilled in effectively identifying, planning, and implementing prioritized projects to drive organizational transformation. Possesses advanced software skills and can proficiently manage and lead multiple projects with minimal supervision. Knowledgeable in Sort Center Delivery Station XL, Sort Center, and Vendor Flex Fulfillment.
Overview
4
4
years of professional experience
Work History
Process Assistant/ Vendor Flex
Amazon
10.2024 - Current
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Worked with P&G as its vendor only me as supervisor with 6 associates under me at all times. No manger on site so I was in charge of all daily task.
Process Assistant/AMXl
Amazon
09.2024 - 10.2024
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
Process Assistant AFW5
Amazon Logistics /Sort Center
06.2023 - 09.2024
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Monitored and reported on process performance to verify compliance with established standards.
- Determined and recommended methods to implement improvement opportunities.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Developed production techniques and production processes to meet customer and organizational needs.
- Managed email correspondence and handled incoming and outgoing mail.
Process Assistant DDF2/DDX7
Amazon Logistics / Delivery Station
04.2021 - 06.2023
- Maintained working knowledge of latest industry techniques, methods and equipment.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Conducted training and change management processes to improve operations.
- Determined and recommended methods to address improvement opportunities.
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Worked with HR team to coordinate company events.
- Supported efforts to optimize employee engagement, diversity and inclusion.
- Collaborated with managers to identify and address employee relations issues.
- Regularly conducted Gembas with leadership to identify and resolve operational and safety barriers
Education
North Mesquite High School
Mesquite, TXSkills
- Multitasking and Time Management
- Self starter
- Bilingual
- Adapting to a changing work environment
- Strategic Decision-Making
- Operational Efficiency
- Policy Implementation
- Onboarding, Training and Development
Recommendation letters
Ariadna campos
Senior Manager of Fleet Operations at Trinity Industries
Served as my mentor during her time in Amazon.9726061403
Timeline
Process Assistant/ Vendor Flex
Amazon
10.2024 - Current
Process Assistant/AMXl
Amazon
09.2024 - 10.2024
Process Assistant AFW5
Amazon Logistics /Sort Center
06.2023 - 09.2024
Process Assistant DDF2/DDX7
Amazon Logistics / Delivery Station
04.2021 - 06.2023
North Mesquite High School