Summary
Overview
Work History
Education
Skills
Timeline
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Joel Thompson

Pickerington,OH

Summary

Organized Service Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

17
17
years of professional experience

Work History

Service Technician

Stericycle
09.2014 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring cabinets to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.

Store Manager

Northern Sports
08.2009 - 09.2014
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Traffic Management Officer

United States Air Force
11.2006 - 05.2009
  • Efficiently Processing Cargo.
  • Safely loading and unloading cargo from trucks.
  • Generating shipment documents.
  • Constructing aircraft pallets.

Education

High School Diploma -

Canal Winchester High School
Canal Winchester, OH
06.2006

Skills

  • Hospitality and Accommodation
  • Safe Biohazard Handling
  • Setup and Installation
  • Work with Minimal Supervision

Timeline

Service Technician

Stericycle
09.2014 - Current

Store Manager

Northern Sports
08.2009 - 09.2014

Traffic Management Officer

United States Air Force
11.2006 - 05.2009

High School Diploma -

Canal Winchester High School

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Joel Thompson