Joél Tiru
Clinton,MA
Summary
Several years of experience leading shifts and improving operational efficiency in fast-paced dining environments. Skilled in time management and problem-solving to maintain high service quality and positive customer experiences. Known for adaptability and multitasking during peak hours. Committed to cleanliness standards and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server
The Woo Bar & Grill
Worcester, MA
05.2026 - Current
- Delivered attentive service to guests at Woo Bar & Grill.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Resolved customer inquiries and minor issues promptly to enhance satisfaction.
- Managed cash register operations accurately during each shift.
- Supported team members by effectively multitasking during peak periods.
Server
Tavern in the Square
Littleton, Massachusetts
12.2025 - 03.2028
- Delivered friendly, attentive service to all guests, enhancing overall dining experience.
- Processed customer orders efficiently during peak hours to minimize wait times.
- Collaborated with kitchen staff to ensure timely food delivery and satisfaction.
- Handled customer inquiries and resolved minor issues promptly for optimal service.
- Maintained cleanliness and organization of dining areas for a welcoming atmosphere.
- Executed opening and closing duties, including setting up dining area and restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals accurately.
- Provided exceptional service to high volume of daily customers, ensuring repeat business.
Server
Olive Garden
Leominster, Massachusetts
07.2023 - 12.2025
- Accurately took orders from customers while ensuring timely service.
- Provided exceptional service to high volumes of daily customers.
- Handled cash transactions in accordance with company procedures.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded to guest inquiries and complaints with professionalism.
- Collaborated with hosts, bussers, and kitchen staff for seamless service delivery.
- Inspected food quality before serving to customers.
- Explained menu options and offered suggestions for food and beverages.
Assistant Manager
Demoulas Market Basket
Hudson, Massachusetts
08.2021 - 05.2023
- Supervised daily store operations and provided guidance to staff.
- Coordinated employee schedules to ensure optimal coverage and efficiency.
- Assisted in training new team members on store policies and procedures.
- Managed inventory levels and organized product displays for customer accessibility.
- Resolved customer inquiries and ensured a positive shopping experience.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Clinton Senior High School
Clinton06-2024
Some College (No Degree) - Civil Engineering
Worcester Polytechnic Institute
Skills
- Interpersonal skills
- Adaptability and quick learning
- Stress management
- Creative problem-solving
- Cash handling
- Inventory management
- Time management
- Effective communication
- Conflict resolution
- Task prioritization
- AutoCAD
- Revit
Timeline
Server
The Woo Bar & Grill
05.2026 - Current
Server
Tavern in the Square
12.2025 - 03.2028
Server
Olive Garden
07.2023 - 12.2025
Assistant Manager
Demoulas Market Basket
08.2021 - 05.2023
High School Diploma -
Clinton Senior High School
Some College (No Degree) - Civil Engineering
Worcester Polytechnic Institute