Joel Ward
Owasso,Oklahoma
Summary
Proven Auto Parts Specialist with a track record of enhancing Oreily's Auto Parts revenue through expert support and upselling techniques. Excelled in customer assistance and retail merchandising, demonstrating exceptional communication skills and a keen ability to stock and manage inventory efficiently. Achieved significant sales floor improvements, showcasing a blend of hard and soft skills vital for retail success.
Overview
1
1
year of professional experience
Work History
Auto Parts Specialist
Oreily's Auto Parts
02.2024 - Current
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Increased store revenue by cross-selling products and upselling services to customers.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Assisted customers in finding appropriate parts promptly.
Education
No Degree -
Epic Charter School Online
2025
Skills
- Retail experience
- Retail Merchandising
- Stocking Supplies and Retail Products
- Retail sales professional
- Customer Assistance
- Cash Handling
- Drawer balancing
Timeline
Auto Parts Specialist
Oreily's Auto Parts
02.2024 - Current
No Degree -
Epic Charter School Online
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