Joel Young
Milford,DE
Summary
With 13 years of sales experience, well-prepared for leadership roles. Consistently drive revenue growth and strengthen client relationships. Focus on team collaboration and achieving results instrumental in success. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
14
14
years of professional experience
Work History
Sales Manager/ Finance Manager
Hertrich's Auto Group
05.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Handle contracts in transit for fast funding from lenders.
- Prepare contracts, MVC applications, and other financial documents.
- Average PVR in the front of the house is $4200.
- Average PVR in the business office in $2200.
Sales Manager/ Finance Manager
Chevrolet Of Jersey City
12.2019 - 03.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Prepared contracts, MVC applications, and other financial documents for submissions to lenders.
- Handled contracts in transit to the bank for fasting funding.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Average PVR in front of the house was $4000.
- Average PVR in the business office was $1900.
Sales Manager/ Sales Closer
Toyota Universe
02.2018 - 12.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Associate, Swap Manager
Chevrolet of Jersey City
05.2011 - 02.2018
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers test drives, and explained costs associated with purchase
- Proficient on dealer programs such as CDK, ADP, and Dealertrack
- Research new vehicle releases to maintain knowledge of new features and trends
- Meet daily, weekly, and monthly sales goals
- Maintain a customer service score of 90% or better monthly
- Handled the swapping of inventory between dealerships
Education
High School Diploma -
Challenge Youth Corps Military Academy
Bordentown, NJ08-2010
Skills
- Fluent Spanish Speaker
- Proficient in Microsoft Word
- Excel Proficiency
- Microsoft PowerPoint Proficiency
- Analytical Problem Solving
- Skilled in Utilizing Automotive Dealership Solutions
- Proficient in Various CRM Systems
Timeline
Sales Manager/ Finance Manager
Hertrich's Auto Group
05.2023 - Current
Sales Manager/ Finance Manager
Chevrolet Of Jersey City
12.2019 - 03.2023
Sales Manager/ Sales Closer
Toyota Universe
02.2018 - 12.2018
Sales Associate, Swap Manager
Chevrolet of Jersey City
05.2011 - 02.2018
High School Diploma -
Challenge Youth Corps Military Academy
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