Summary
Work History
Education
Skills
Languages
Timeline
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Joel Zavala

Phoenix,AZ

Summary

Motivated and dependable individual with hands-on experience in banquet setup, food service and sales. Skilled in preparing event spaces, delivering attentive guest service, and supporting smooth event operations in fast-paced environments. Strong work ethic with the ability to adapt quickly, collaborate with team members, and provide excellent customer experiences. Seeking to contribute to a dynamic hospitality team while continuing to grow in the industry.

Work History

Banquet Setup/Server

Marriott Phoenix Chandler
- Current
  • Set up banquet rooms and event spaces according to client specifications, arranging tables, chairs, linens, décor, and service stations.
  • Assisted in staging buffets, plated meals, and beverage stations to ensure a professional and polished presentation.
  • Provided attentive food and beverage service to guests during events, including serving meals, refilling drinks, and accommodating special requests.
  • Monitored guest needs throughout events to ensure satisfaction and a seamless dining experience.
  • Coordinated with banquet captains and managers to maintain smooth operations before, during, and after functions.
  • Performed breakdown and cleanup after events, resetting rooms efficiently while upholding safety and sanitation standards.

Summer Sales - Pest Control

Pest Control Solutions
  • Marketed and sold pest control services through door-to-door and direct customer outreach, achieving and exceeding daily and weekly sales goals.
  • Educated homeowners on pest control solutions, treatment options, and preventative care to meet their specific needs.
  • Built rapport with customers by delivering clear, professional, and persuasive sales presentations.
  • Handled contracts, service agreements, and payment processing with accuracy and attention to detail.
  • Collaborated with team members to strategize sales approaches and share best practices.
  • Developed resilience, communication skills, and time management while working in a high-volume, fast-paced sales environment.

Banquet Setup

WESTIN HOTEL by Marriott
  • Prepared banquet and meeting rooms according to event specifications, including arranging tables, chairs, linens, and decorations.
  • Set up buffet, beverage, and service stations to ensure a professional presentation.
  • Collaborated with banquet and catering staff to support smooth event operations.
  • Assisted guests and staff during events by responding quickly to requests and maintaining organized spaces.
  • Performed post-event breakdown, including removing equipment, resetting rooms, and ensuring cleanliness for the next function.
  • Followed all safety, sanitation, and company standards during setup and teardown.

Server Assistant

Tarbell’s
  • Supported servers by promptly delivering food and beverages, ensuring accuracy and timeliness of orders.
  • Maintained cleanliness and organization of dining areas by clearing tables, resetting place settings, and restocking supplies.
  • Assisted with guest needs, including refilling drinks, providing utensils, and addressing requests to enhance customer satisfaction.
  • Collaborated with team members to uphold restaurant standards of service, speed, and hospitality.
  • Ensured compliance with health and safety regulations through regular sanitation of workstations and dining areas.

Education

High School -

Arcadia High School
Phoenix, AZ
05.2022

Skills

  • Time management
  • Communication skills
  • Strong work ethic
  • Task prioritization
  • Team Leader

Languages

English
Spanish

Timeline

Banquet Setup/Server

Marriott Phoenix Chandler
- Current

Summer Sales - Pest Control

Pest Control Solutions

Banquet Setup

WESTIN HOTEL by Marriott

Server Assistant

Tarbell’s

High School -

Arcadia High School

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Joel Zavala