Summary
Overview
Work History
Education
Skills
Cover Letter
Typing Speed
Languages
Timeline
Generic

Joseph Trigueros

Tempe,AZ

Summary

An energetic leader who can remain composed in high-pressure situations. An outgoing individual with an excellent attendance record and leadership abilities. It is critical to encourage the establishment of consistent and great experiences by proactively managing team activities and store operations.

Overview

6
6
years of professional experience

Work History

Hotel Front Desk Supervisor

Homewood Suites By Hilton Phoenix/Chandler
2022.05 - Current
  • Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
  • Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
  • Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
  • Resolved guest issues promptly, ensuring a positive experience for all hotel patrons.
  • Developed strong relationships with repeat guests by anticipating their needs upon arrival and providing personalized service throughout their stay.

Assistant Manager

Nekter Juice Bar
2021.09 - 2022.01
  • Delivered kind and attentive care to employees and customers
  • Collaborated with the General Manager to assist in interviews and training of new hires.
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Nursing Assistant

South East Valley Endoscopy
2021.03 - 2021.06
    • Delivered safe and effective patient care as directed by nurses
    • Assisted in the admission, transfer and discharge process
    • Collected information from patients for history, including vitals
    • Prepared patients in pre-op and discharged patients in post-op recovery
    • Kept patient and work areas neat and well-stocked with necessary supplies equipment and instruments
    • Maintained stringent hygiene standards of disinfection
    • Kept optimal supply levels in treatment areas to meet typical patient loads.

Team Member / Line Cook

Original Chopshop
2018.08 - 2021.01
  • Ensured all guests received prompt and attentive service
  • Handled food with sanitation and safety in mind; cleaned and reset tables
  • Helped managers train incoming staff
  • Earned reputation as an expert handling difficult and hard-to-please guests
  • Praised by kitchen staff for clearly communicating guest orders
  • Frequently assisted colleagues during rush periods to foster/promote teamwork while providing exceptional service
  • Collaborated in creating attractive front-of-house displays to market products
  • Produced high-quality entrees with proper plate presentation and portions.

Host

Barrio Queen
2019.12 - 2020.05
  • Greeted guests at the door and escorted them to their tables
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Ensured dining services ran smoothly by checking on tables and informing servers of any guest concerns
  • Accommodated guests according to their needs ensuring they felt comfortable.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

Bachelor of Arts - Business

Arizona State University
Tempe, Unknown
05.2026

High School Diploma -

Higley High School
Gilbert, AZ
01.2020

Skills

  • Communication Skills
  • Customer Service
  • Basic Life Support
  • Hippa Compliance
  • EMR Experience
  • Supply Management
  • Food Handlers Card
  • Sterilization Techniques
  • Guest Relations Management
  • Cash handling expertise

Cover Letter

Dear Hiring Manager,


Please accept the enclosed résumé as an expression of interest in investigating employment opportunities with your organization. I am a candidate worth considering. I am well regarded as an upright, hardworking individual who can be relied on to "get the job done." I provide a unique blend of tenacity, flexibility, leadership skills, excellent attendance, and other motivating attributes, and I can provide a lot for your employer's investment. I am skilled in both oral and written communication and can engage effectively with people of all levels. I've built a reputation as a valuable and cooperative coworker by being fair, honest, and eager to assist others when necessary; effectively resolving problems; and supporting new employees and other staff in becoming acquainted with policy and operations. Though my résumé is detailed and complete, it does not adequately reflect how I have attained success, character, personality, and the ability to operate in a team atmosphere, which may be demonstrated in a personal meeting. My past employment tenure is proven by my length of time with Chopshop. Although I enjoyed my employment as a nursing assistant, the endoscopy center where I worked will be closed due to an expansion project, affecting my ability to stay with the company. In my previous role as Assistant Manager, I was able to broaden my understanding of the customer service business; nevertheless, with limited possibility for advancement, I continued my job search and came across Hilton. I've found a good team here. I can also collaborate with other teams, such as maintenance and housekeeping, to ensure that all of our guests receive prompt assistance and efficient service. I believe I would be an asset to your organization. If my qualifications suit your requirements, I would be pleased to share my background during an interview. I appreciate you taking the time to check my résumé. I look forward to speaking with you.


Yours in Hospitality,

Joseph Trigueros

April 23, 2024

Typing Speed

45, 96

Languages

Spanish
Limited Working

Timeline

Hotel Front Desk Supervisor

Homewood Suites By Hilton Phoenix/Chandler
2022.05 - Current

Assistant Manager

Nekter Juice Bar
2021.09 - 2022.01

Nursing Assistant

South East Valley Endoscopy
2021.03 - 2021.06

Host

Barrio Queen
2019.12 - 2020.05

Team Member / Line Cook

Original Chopshop
2018.08 - 2021.01

Bachelor of Arts - Business

Arizona State University

High School Diploma -

Higley High School
Joseph Trigueros