Summary
Overview
Work History
Education
Skills
Educationcertifications
Languages
Timeline
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Joela Osejo

Siloam Springs,AR

Summary

Dedicated and empathetic Registered Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

5
5
years of professional experience

Work History

Registered Medical Assistant

Mercy Go Health
Northwest Arkansas
01.2022 - 06.2024
  • Registration (involving patient take in and insurance verification), rooming patients, taking vitals, point of care testing, EKG’s
  • Working closely assisting providers for pelvic examinations, IND’s, phlebotomy, injections, immunizations, suture removals, ear lavage
  • Giving medications as directed by the provider on duty
  • Furthermore inventory, restocking exam rooms, preparing for inventory check
  • Preparing center supply order list weekly, creating/submitting supply orders for approval, receiving and documenting supply orders
  • Translating from English to Spanish, telephone encounters, scanning documents to patient charts, trained for scribing duties, etc
  • Primarily located in Bentonville and floating to assist the Springdale, Rogers, and Fayetteville centers
  • Training onboarding team members in registration and medical assistant duties

Registered Medical Assistant

Rapid Staff
Santa Ana, CA
09.2023 - 10.2023
  • Triage, rooming patients, taking vitals, point of care testing, EKG’s, culture swabs, preparing labs for sendoff additional to blood draws
  • Working closely with providers for pelvic examinations, minor procedures, and wound care
  • Give patient injections, immunizations, and medications as directed by the provider on duty
  • Restocking exam rooms
  • Translating from English to Spanish

Registered Medical Assistant

Highlands Oncology Group
Rogers, AR
10.2019 - 07.2020
  • Assisting the research department with cancer study research programs
  • Worked closely assisting the Doctors and Study Coordinators with taking vital signs, phlebotomy/port draw, port removal, EKG’s, scanning documents, addressing query’s, collecting samples, shipping samples, inventory, translating, and more
  • Additionally, floating between two clinics to help with research flow.

Education

Associate of Applied Science - Healthcare Administration

University of Arkansas Grantham
Arkansas
06-2024

Bachelor of Science - Registered Nurse

John Brown University
Siloam Springs, AR

Skills

  • Privacy and confidentiality
  • Medical Records Management
  • Clinical applications
  • Vital Sign Monitoring
  • Patient Scheduling
  • Clinical Documentation
  • Medical Terminology
  • Insurance Verification
  • Infection control procedures
  • Medication Administration
  • First-aid and CPR
  • HIPAA Compliance
  • Immunization Administration

Educationcertifications

  • 08/2001 to 05/2005, Springdale High School
  • 08/2005 to 06/2009, Petra Allied Health, C.N.A (Certified Nurse Assistant), R.M.A. (Nationally Registered Medical Assistant)
  • 08/2005 & 06/2011, NWACC (Pre-Req Courses)
  • 09/25/2023, American Heart Association, BLS
  • 02/29/2024, Certified Electronic Health Record Specialist
  • 06/2024, University of Arkansas Grantham Associates of Applied Science in Healthcare Administration

Languages

Spanish
Native/ Bilingual

Timeline

Registered Medical Assistant

Rapid Staff
09.2023 - 10.2023

Registered Medical Assistant

Mercy Go Health
01.2022 - 06.2024

Registered Medical Assistant

Highlands Oncology Group
10.2019 - 07.2020

Associate of Applied Science - Healthcare Administration

University of Arkansas Grantham

Bachelor of Science - Registered Nurse

John Brown University

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Joela Osejo