Joel Clinton Sserwaniko
Newton,MA
Summary
Dedicated Direct Support Professional with expertise in compassionate caregiving and behavioral management. Committed to enhancing clients' quality of life through effective support and relationship building.
Developed critical skills in supportive and compassionate care environment, seeking to transition into new field. Demonstrated ability to provide individualized support and effectively manage challenging situations. Aiming to leverage strong communication and organizational skills to make meaningful impact in new role.
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Vinfen Organization
Cambridge, MA
12.2025 - Current
- Assisted individuals with daily living activities to promote independence and improve quality of life.
- Implemented behavior support plans to encourage positive outcomes for clients.
- Collaborated with multidisciplinary teams to ensure comprehensive care and support for clients.
- Documented client progress and observations to maintain accurate records for care assessments.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Adapted communication methods to meet individual client needs effectively.
- Monitored client health and safety, responding promptly to emergencies or behavioral issues.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
Residential Counselor
Pathway To Possible
Newton, MA
11.2025 - Current
- Supported clients in daily living activities, fostering independence and enhancing life skills.
- Assisted in crisis intervention, ensuring safety and well-being of residents.
- Collaborated with multidisciplinary teams to develop personalized care plans for individuals.
- Facilitated recreational and therapeutic activities to promote social engagement and emotional development.
- Documented resident progress and incidents accurately, maintaining compliance with organizational policies.
- Encouraged positive behavioral changes through consistent support and reinforcement techniques.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Caregiver
Mindful Healthcare Agency
Waltham, MA
05.2025 - 11.2025
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Monitored client health, reporting changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with families and healthcare teams.
- Administered medications and maintained accurate records for compliance and safety.
- Implemented safety protocols to prevent accidents and ensure well-being of clients.
- Trained new caregivers on best practices for client care and service standards.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Caregiver
Always Best Care
Belmont, MA
05.2025 - 11.2025
- Provided emotional support, fostering positive relationships with clients and families.
- Coordinated transportation for clients to medical appointments and community activities.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Behavior Health Technician
Assurance Resources LLC
Maricopa, AZ
03.2024 - 06.2025
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Collaborated with interdisciplinary teams to create comprehensive and individualized care plans for each patient.
- Delivered training sessions to clinical staff on best practices in behavioral support, contributing to an improved standard of care facilitywide.
- Supported family members in understanding the challenges faced by their loved ones, fostering a supportive environment for ongoing behavioral change.
- Improved patient outcomes by implementing evidence-based behavioral modification techniques.
- Facilitated on-site activities, support groups, and outings for clients.
- Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
- Developed visual schedules and other supports for clients requiring additional structure during daily activities, increasing independence levels over time.
- Conducted client rounds to check on residents.
Behavior Health Technician
Serenity Residential Homes
Phoenix, AZ
01.2025 - 04.2025
- Provided direct patient care, ensuring safety and comfort in residential environment.
- Assisted with daily living activities, promoting independence and self-management among residents.
- Monitored behavioral changes, documenting observations to inform treatment plans.
- Collaborated with multidisciplinary teams to implement individualized care strategies effectively.
- Kept facility clean, performed basic maintenance, and restocked supplies to support program needs.
- Taught clients how to complete basic household chores and prepare food.
- Searched resident belongings prior to and during stays.
- Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
- Utilized data-driven decision-making processes to evaluate the effectiveness of interventions and adapt treatment approaches as necessary.
- Facilitated skill-building groups aimed at improving social functioning among patients struggling with interpersonal difficulties.
- Worked closely with psychiatrists to coordinate medication management efforts, ensuring optimal results from pharmacological treatments when indicated alongside behavioral interventions.
- Increased patient engagement in therapy sessions through the use of personalized motivational strategies and rapport-building techniques.
Behavior Health Technician
Alpha Recovery Home Care LLC
Phoenix, AZ
06.2024 - 02.2025
- Conducted therapeutic activities, fostering engagement and social skills development in residents.
- Educated residents on coping strategies, enhancing emotional regulation and resilience.
- Maintained accurate records of patient progress, ensuring compliance with regulatory standards.
- Trained new staff on best practices for behavioral interventions and resident support techniques.
- Provided crisis intervention and de-escalation services, maintaining a safe and therapeutic environment for all patients.
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Administered patient medications and tracked dosages.
- Maintained patient records, documenting changes in patient condition.
- Counseled and mentored clients on substance use and life choices.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Treated clients and families with respect and dignity.
- Provided therapeutic activities to assist with patient development.
- Supported patient confidentiality in accordance with HIPAA regulations.
Direct Support Professional
Alliance Adult Residential Homes, Inc
Reseda, CA
09.2023 - 04.2024
- Provided emotional support and guidance to clients, fostering a trusting relationship.
- Engaged clients in recreational activities to enhance social skills and community integration.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients in managing their finances and personal administration, fostering greater independence.
- Facilitated community integration for clients, enriching their social networks and life experiences.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
- Liaised with healthcare professionals to coordinate care, ensuring comprehensive support for clients.
- Assisted with daily living activities, running errands, and household chores.
Education
Massachusetts MAP Certification -
Massachusettensis Sigillum Republicae
Boston, MA04.2026
High School Diploma -
Buganda College School
Kampala, UG12.2015
Adult First Aid/CPR/AED -
American Red Cross Training Services
Boston, MA12.2025
Tuberclosis -
American Family Care
Waltham, MA11.2025
Prevention And Support -
Hand N Hand Consulting
Phoenix, AZ02.2025
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Compassionate caregiving
- Client documentation
- Direct patient care
- Relationship building
- Behavioral management
- Team collaboration
- Social skills development
Accomplishments
- Achieved 97% through effectively helping with ADLS.
Languages
English
Full Professional
Interests
- I enjoy helping others and giving back to the community
- Cooking
- Documenting and sharing travel experiences
- DIY and Home Improvement
- I participate in low-impact exercises to strengthen core muscles
- Community Cleanup
- Participating in cultural exchange programs and homestays
- Enjoy participating in groups for overall physical and mental well-being
Timeline
Direct Support Professional
Vinfen Organization
12.2025 - Current
Residential Counselor
Pathway To Possible
11.2025 - Current
Caregiver
Mindful Healthcare Agency
05.2025 - 11.2025
Caregiver
Always Best Care
05.2025 - 11.2025
Behavior Health Technician
Serenity Residential Homes
01.2025 - 04.2025
Behavior Health Technician
Alpha Recovery Home Care LLC
06.2024 - 02.2025
Behavior Health Technician
Assurance Resources LLC
03.2024 - 06.2025
Direct Support Professional
Alliance Adult Residential Homes, Inc
09.2023 - 04.2024
Massachusetts MAP Certification -
Massachusettensis Sigillum Republicae
High School Diploma -
Buganda College School
Adult First Aid/CPR/AED -
American Red Cross Training Services
Tuberclosis -
American Family Care
Prevention And Support -
Hand N Hand Consulting