Joel Daniel Rodrigue
College Grove,TN
Summary
Brings high-quality communication and customer skills along with two years of engineering classes. Able to work under high-stress situations and manage tasks given appropriately. Committed to details and maintaining a strong work ethic every day.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Home Depot
04.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Sports Information Student Assistant
Benedictine College
08.2023 - Current
- Recorded live information during games of various sports.
- Maintained comprehensive and up-to-date records of players' statistics.
Education
Bachelor of Science - Chemical Engineering
Benedictine College
Atchison, KS12-2027
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
Accomplishments
Home Depot Customer Service Associate of the Month of July 2024
Received multiple "Homer" badges for excellent customer service
Timeline
Customer Service Representative
Home Depot
04.2024 - Current
Sports Information Student Assistant
Benedictine College
08.2023 - Current
Bachelor of Science - Chemical Engineering
Benedictine College
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