Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joella Harrison

Haverhill,MA

Summary

. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

4
4
years of professional experience

Work History

Babysitter

Various Families
Haverhill, MA
01.2022 - Current
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Providing a safe environment for children to explore their curiosity and creativity.

Store Associate

Mad Hatters Antique
Georgetown, MA
05.2024 - 08.2025
  • Maintained up-to-date knowledge of inventory levels for each item in the store.
  • Provided excellent customer service to ensure that customers had a positive shopping experience.
  • Processed sales transactions using cash registers and other point-of-sale systems.
  • Assisted in creating displays to showcase antiques in an attractive manner.
  • Answered phone calls from customers inquiring about specific products or services offered by the store.
  • Created price tags and merchandise signs for new items.

Cafe Worker

Bradford Ski Area
Haverhill , MA
11.2024 - 02.2025
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Haverhill High School
Haverhill, MA
06-2023

Buisness

Plymouth State University
Plymouth, NH

Skills

  • Safety protocols
  • Customer service
  • Effective communication
  • Cash handling
  • Team collaboration
  • Time management

Timeline

Cafe Worker

Bradford Ski Area
11.2024 - 02.2025

Store Associate

Mad Hatters Antique
05.2024 - 08.2025

Babysitter

Various Families
01.2022 - Current

High School Diploma -

Haverhill High School

Buisness

Plymouth State University
Joella Harrison
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