Microsoft Office
JoElla Ogden
Admin. Assistant
Kingman,KS
Summary
Dynamic professional with extensive experience at Whites Foodliner, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and resolve disputes, fostering a culture of continuous improvement. Skilled in financial management and communication, ensuring accurate bookkeeping and high-quality service delivery.
Overview
30
30
years of professional experience
Work History
Courtesy Clerk
Whites Foodliner
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Bookkeepper
Whites Foodliner
02.2021 - 03.2021
- Posted daily receipts and payments in accordance with corporate protocols.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
Night Manager
Whires Foodliner
06.2014 - 08.2020
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Negotiated with suppliers for overnight deliveries, ensuring uninterrupted availability of essential items.
- Promoted culture of continuous improvement, encouraging staff to suggest innovations for enhancing nighttime operations.
Teller
Kanza Bank
02.2005 - 09.2008
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
General Merch. Manager
Whites Foodliner
05.1996 - 01.2002
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Health And Human Services
Heritage College
Wichita, KS11.2012
Dietary Manager
WATC
Wichita, KS08.2004
Skills
Assisted customers in a timely manner
Counted cash drawers for the next use
Counted and managed lottery ticket
Issued Hunting and Fishing licenses according to state regs
Kept counter and floors clea
Software
Timeline
Bookkeepper
Whites Foodliner
02.2021 - 03.2021
Night Manager
Whires Foodliner
06.2014 - 08.2020
Teller
Kanza Bank
02.2005 - 09.2008
General Merch. Manager
Whites Foodliner
05.1996 - 01.2002
Courtesy Clerk
Whites Foodliner
Health And Human Services
Heritage College
Dietary Manager
WATC