Joelle Charbneau
West Chester,OH
Summary
Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks, Barista
06.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Promoted additional items with beverages, increasing store sales.
Education
No Degree - Baking And Pastry Arts
Sinclair Community College
Dayton, OHBachelor of Science - Early Childhood Education
University of Cincinnati Blue Ash College
Cincinnati2027
Skills
- Stocking Supplies and Retail Products
- Clean and Sanitize
- Opening and Closing Coordination
- Ability to Adapt
- Time Management
- Coordinating with Supervisors
- New Hire Training
- Exceptional Customer Service
- Menu Memorization
- Safe Food Handling Practices
- Hospitality and Accommodation
Certification
- Food Safety And Handling Training - 2021
Painting
Attending a painting class at the University of Cincinnati
Languages
Spanish
Elementary
Japanese
Elementary
Timeline
Barista
Starbucks, Barista
06.2021 - Current
No Degree - Baking And Pastry Arts
Sinclair Community College
Bachelor of Science - Early Childhood Education
University of Cincinnati Blue Ash College
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