Joelle Delpietro
Charlotte,NC
Summary
Dedicated Meeting and Event Planner with a proven track record in orchestrating successful events and meetings. Offering exceptional organizational and project management skills, along with a creative approach to problem-solving. Committed to delivering high-quality event experiences and exceeding client expectations. Organized Event Coordinator with five years of comprehensive experience overseeing and coordinating various events. Well-versed in booking venues and arranging speakers, negotiating terms, and conditions and hiring personnel to manage operations of events. Versatile and outgoing professional possessing strong networking abilities paired with in-depth knowledge of hospitality management procedures.
Overview
5
5
years of professional experience
Work History
Venue Coordinator
Propel Health
Remote
10.2023 - Current
- Organized reservations via telephone calls and email messages
- Coordinated setup and preparation of various venue events
- Established schedules for events, teams, and deliveries.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
Event Coordinator
Loving Guidance
Remote, FL
04.2023 - 08.2023
- Collaborated with internal teams and clients to understand event requirements, objectives, and budget constraints, resulting in seamless execution of 2-3 events per month
- Successfully negotiated event venue contracts and managed vendor relationships, achieving cost-effective services and rates
- Oversaw comprehensive event logistics, including transportation, accommodation, catering, audio-visual setup, signage, and equipment rental, ensuring flawless execution
- Activated and supported event programming and agendas aligned with client objectives and target audience preferences, coordinating various activities such as keynote speeches, breakout sessions, workshops, and entertainment
- Managed event budgets, monitored expenses, and maximized cost-effectiveness while maintaining the quality and integrity of events
- Designed and managed efficient attendee registration processes, managed RSVPs, and provided prompt responses to attendee inquiries
- Demonstrated exceptional on-site event management skills, including registration, staff coordination, troubleshooting, and problem-solving during events
- Fostered effective collaboration with cross-functional teams, including marketing, design, and logistics, ensuring smooth coordination and timely task execution
- Contributed to the development of event marketing strategies and materials to drive attendance and ensure event success.
Meeting Event Planner
Compass Group - TIAA
Charlotte, NC
06.2022 - 04.2023
- Coordinating a wide range of services for meetings that have been booked, including audio-visual requirements, food and beverage requests, conference room set-ups, signage, and distribution of materials
- Communicating to all relevant internal departments and vendor partners the client's specific needs, both in advance of and during meetings
- Assist with coordinating events while anticipating project needs, prioritizing work, meeting deadlines with little supervision, and being willing to work evenings as necessary
- Improved future events based on strengths and weaknesses of previous event plans.
Guest Experience Expert
Marriott Hotels
Charlotte, NC
08.2021 - 06.2022
- Oversaw administrative functions to keep accounts current, documentation complete, and bills charged to the correct rooms
- Completed daily reports on room occupancy, check-in and check-out numbers, and account totals
- I handled high demands by prioritizing workloads
- Increases sales revenue by upselling food and beverage club and suite upgrade by 20 percent.
Event Specialist
Marriott Hotels
Charlotte, NC
06.2019 - 08.2021
- Assisted with developing, planning, and implementing strategies to promote large- and small-scale events
- The monitored event costs to manage budget and expenses accurately
- Reported regularly on the event preparation status and readiness
- Handled invoice management and post-event review and processing
- Oversaw day-of execution for corporate events, meetings, conferences, and group receptions
- Helped train new employees and ran the front desk operations team while management was off-site.
Guest Experience Expert
Marriott Hotel
Charlotte, NC
09.2018 - 07.2019
- Corresponded with the team to adhere to quality standards and regulations
- Managed smooth check-outs with polished charge explanations, payment collection, and statement preparation
- Ordered and monitored equipment and supplies for the department
- Responded and forwarded emails to the appropriate department
- Maintained impeccable reservation records, resolving discrepancies with prompt and actionable solutions.
Education
Bachelor of Science (B.S.) - Hotel and Lodging
Johnson and Wales University
05.2019
Skills
- Registration and attendee management
- Event planning
- Scheduling
- Event marketing and promotion
- Menu planning
- Budget management
- Customer Events
- Time management
- Attention to detail
- Registration Management
- Venue Selection
- Scheduling Coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Venue Coordinator
Propel Health
10.2023 - Current
Event Coordinator
Loving Guidance
04.2023 - 08.2023
Meeting Event Planner
Compass Group - TIAA
06.2022 - 04.2023
Guest Experience Expert
Marriott Hotels
08.2021 - 06.2022
Event Specialist
Marriott Hotels
06.2019 - 08.2021
Guest Experience Expert
Marriott Hotel
09.2018 - 07.2019
Bachelor of Science (B.S.) - Hotel and Lodging
Johnson and Wales University