Joelle Pair
Hillsborough Township,NJ
Summary
Customer service professional with experience in guest support, host team coordination, and caregiving. Known for strong communication, organization, and multitasking while creating positive experiences and keeping routines running smoothly.
Overview
1
1
Certification
5
5
years of professional experience
Work History
AMA Pizza
Achille Confuorto
Hillsborough, New Jersey
2022.05 - Current
- Coordinated guest greetings and waitlists using reservation systems to enhance guest experience.
- Cultivated relationships with regular customers, fostering loyalty and encouraging repeat visits.
- Delegated specific duties to team members to maximize productivity. to host staff based on skill level and experience to optimize team effectiveness.
Babysitter
Care.com Families
Hillsborough, New Jersey
2022.04 - Current
- Cared for children across age groups, facilitating feeding, dressing, and daily routines to promote well-being.
- Established trust with parents and children through clear and consistent communication, fostering a supportive environment.
- Maintained a calm demeanor while engaging with children to create a relaxed atmosphere, patient, and supportive while working with children.
Tropical Smoothie Employee
Tropical Smoothie
Hillsborough, New Jersey
2024.03 - 2024.08
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled customer inquiries to ensure satisfaction and answered questions to enhance overall satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science - Public Health
East Carolina University
Greenville, NC2028-05
Skills
- Customer service
- Customer engagement
- Team collaboration
- Team coordination
- Group management
- Schedule management
- Time management abilities
- Multitasking
- Observation and assessment
Certification
- CPR Certified
Timeline
Tropical Smoothie Employee
Tropical Smoothie
2024.03 - 2024.08
AMA Pizza
Achille Confuorto
2022.05 - Current
Babysitter
Care.com Families
2022.04 - Current
Bachelor of Science - Public Health
East Carolina University