Joelle Santiago
Henderson
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain organization during shifts. Reliable team player and adaptable to changing needs, showcasing skills in food service and customer interaction.
Overview
6
6
years of professional experience
Work History
Bartender / Server
Sportsman's Bar and Grill
02.2023 - 09.2024
- Upheld strict regulations for safe alcohol service and food safety.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server / Expediter
Oak Creek Brewery & Grill
10.2020 - 01.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Gymnastics Coach / Front Desk Supervisor
Flip City Gymnastics
07.2018 - 05.2021
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
Education
Bachelor of Science - Biomedical Science
Northern Arizona University
Flagstaff05.2024
High School Diploma -
Mingus Union High School
Cottonwood, AZ05.2020
Skills
- Highly reliable
- Customer service expertise
- Responsible alcohol service
- Memory retention
- Service-oriented mindset
- Strong multitasking
- Payment processing
Degree
Bachelor's in Biomedical Science.
Awards
- Graduated from Northern Arizona University, B.S. in 2024.
- Salutatorian, High school class of 2020 with a GPA of 4.13.
Timeline
Bartender / Server
Sportsman's Bar and Grill
02.2023 - 09.2024
Server / Expediter
Oak Creek Brewery & Grill
10.2020 - 01.2024
Gymnastics Coach / Front Desk Supervisor
Flip City Gymnastics
07.2018 - 05.2021
Bachelor of Science - Biomedical Science
Northern Arizona University
High School Diploma -
Mingus Union High School
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