Maddie Willingham
Albuquerque,NM
Summary
Motivated exercise science major and fitness advocate seeking an opportunity to apply personal training knowledge and strong client service in a dynamic fitness or wellness environment. Aiming to leverage skills in program design, communication, and relationship building to help clients achieve their health goals while contributing to a positive and results-driven team.
Well adapted in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into more sophisticated field, leveraging strong interpersonal and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender / Server
Buffalo Wild Wings
ABQ
09.2024 - Current
- As a Bartender / Server at Buffalo Wild Wings, I work in a fast paced, high volume environment, balancing speed, accuracy, and customer service. I manage multiple guests at once, handle peak hour challenges, ensure responsible alcohol service, and resolve issues quickly while maintaining a positive experience.
Personal Trainer
Del Norte Sports & Wellness
01.2023 - 01.2025
- As a personal trainer, I designed customized workout programs tailored to each client’s goals, with a focus on muscle gain and strength. I provided basic nutrition guidance to support their progress and was responsible for building my own clientele, managing sales, and handling all contract and payment discussions.
Manager
Fallout Trampoline Park
ABQ
05.2022 - 11.2022
- As a Manager at Fall Out Trampoline Park, I oversaw daily operations, supervised staff, and ensured a safe, clean, and high-energy environment for guests. I handled scheduling, customer service issues, and team training while maintaining safety standards and operational efficiency.
Education
BA - Exercise Science
The University of New Mexico School of Education & Human Sciences
12.2027
Skills
- Customer Service
- Communication
- Multitasking / Works well in Fast-Paced Environments
- Organization Skills
- Knowledge in Marketing & Sales
- Creative & Fast Learner
- Friendly, Outgoing, Passionate, & Dedicated
- Self-Development
- Highly Reliable
Certification
NASM CPT Certification/ CPR Certification
1st Place in Open Class C, True Novice, and Novice Classes of Bodybuilding show (November, 2024, NM Open)
Timeline
Bartender / Server
Buffalo Wild Wings
09.2024 - Current
Personal Trainer
Del Norte Sports & Wellness
01.2023 - 01.2025
Manager
Fallout Trampoline Park
05.2022 - 11.2022
BA - Exercise Science
The University of New Mexico School of Education & Human Sciences