Joelle Traynere
Milwaukee,WI
Summary
Accomplished individual with a Bachelor’s degree in International Studies and Diplomacy, concentrating on Public Relations and Marketing. Extensive experience across diverse office environments, having successfully managed teams while fostering a positive workplace atmosphere. Known for enhancing team morale as a means of driving higher performance levels and project success rates. Looking to contribute strong leadership abilities towards impactful communication initiatives within an organization.
Overview
10
10
years of professional experience
Work History
Legal Assistant
Dobberstein Law Firm
Brookfield, WI
11.2021 - Current
- As a legal assistant in a collections law firm, I am responsible for conducting thorough research, preparing various legal documents, and speaking with clients and defendants in an effective manner. I oversee a team of other legal assistants and audit their work daily, while also overseeing a team in India that helps us with document preparation. I provide all new hire training for my team as well as any other training the staff require in regard to garnishments, suit preparation, or collection needs. In my time working for my team we have over doubled our monthly goal income and have improved the efficiency of many tasks such as preparation time, automation of drafting documents, and improved team morale. I am also a notary and am licensed through November 2027.
Executive Trainer-Marketing
Legacy Alliance
Milwaukee, WI
09.2021 - 11.2021
- I develop skill-specific training programs to promote employee development.
- Blend business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Attend the work sites with my trainee's to ensure comprehension.
- Manage my own sales and time while using my direct marketing skills in retail locations.
Shift Leader
Productive Living Systems
Whitewater, WI
07.2018 - 09.2021
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Created safe and positive living situation for clients by communicating with the family and other staff about any concerns or challenges.
- Engaged client in physical and mental activities to sustain quality of life.
- Organized daily workflow and schedules for adequate coverage.
Direct Support Professional
Homes For Independent Living
Fort Atkinson, WI
09.2019 - 05.2020
- Improved patient outlook and daily living through compassionate care.
- Administered necessary medications as directed by care plan.
- Tracked and reported clients' progress based on observations and conversations.
- Supported and encouraged psychiatric patients to promote health and wellness.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to 2 patients.
- Documented current patient information to update supervisors, including vital signs, behaviors and eating habits.
- Monitored client's well-being, safety and comfort under direction of physician.
- Transported clients to doctor's appointments and other related errands.
Activity Coordinator
Our House Senior Living
Whitewater, WI
01.2017 - 07.2018
- Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
- Managed individual budgeted activities expenditures to minimize operational costs.
- Implemented comprehensive activity program to correspond with needs and interests of participants.
- Collaborated with clinical support staff and care professionals to establish team-based, patient-centered care approach.
- Monitored progress of participants to track measurable data for plan of care goals.
Caregiver
Our House Senior Living
Whitewater, WI
01.2017 - 07.2018
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Worked with supervisory medical staff to review cases and improve care.
- Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
- Administered necessary medications as directed by care plan.
- Assisted residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Receptionist
Anderson Automotive
Rockford, IL
12.2014 - 06.2016
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Scheduled and confirmed appointments.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Education
Bachelor of Arts - International Studies And Public Relations
University of Wisconsin Whitewater
Whitewater05.2021
Associate of Arts - Liberal Arts And General Studies
Rock Valley College
Rockford, IL06.2016
Skills
- Conflict Resolution
- Team Oversight
- Scheduling
- Guest Services
- Microsoft Word/ Excel/ Other
- Litigation software
- Oral and Written Communication
- Navigating court websites and efiling
- Notary public
- Document preparation
- Document drafting
- Legal document preparation
- Legal compliance
- Calendar management
- Negotiation
Education and Training
other,true,other
Experience
["Receptionists and Information Clerks"],["Personal Care Aides"],[],["Personal Care Aides"],["Business Operations Specialists, All Other"]
Timeline
Legal Assistant
Dobberstein Law Firm
11.2021 - Current
Executive Trainer-Marketing
Legacy Alliance
09.2021 - 11.2021
Direct Support Professional
Homes For Independent Living
09.2019 - 05.2020
Shift Leader
Productive Living Systems
07.2018 - 09.2021
Activity Coordinator
Our House Senior Living
01.2017 - 07.2018
Caregiver
Our House Senior Living
01.2017 - 07.2018
Receptionist
Anderson Automotive
12.2014 - 06.2016
Bachelor of Arts - International Studies And Public Relations
University of Wisconsin Whitewater
Associate of Arts - Liberal Arts And General Studies
Rock Valley College