Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joelvis Perez

Brooklyn,NY

Summary

I am driven person who loves talking to people i have had 4+ years of customer service and sales I can guarantee to give 110 percent in everything i do I work great in teams or on solo tasks i am a quick learner and i strife to be the best employee wherever i go while trying to get the best out of everyone else as well.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

Walgreen's Pharmacy
10.2019 - 08.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Walgreens
10.2019 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

GED -

Sunset Park High School
Brooklyn, NY
09.2018

Skills

  • Time Management
  • Customer Service
  • Excellent People Skills
  • Retail Store Operations
  • Fraud Detection
  • Complex Problem-Solving
  • Engaging with Diverse Customers
  • Product Promotion
  • Sales Training
  • Meeting Deadlines
  • Sales Expertise
  • Bilingual Spanish/English

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Walgreen's Pharmacy
10.2019 - 08.2023

Sales Associate

Walgreens
10.2019 - 08.2023

GED -

Sunset Park High School

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Joelvis Perez